https://exewiki.exetel.com.au/api.php?action=feedcontributions&user=Stevej&feedformat=atomExeWiki - User contributions [en]2024-03-28T17:20:23ZUser contributionsMediaWiki 1.31.0https://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6195Email Client Setup Guides2022-10-17T06:21:11Z<p>Stevej: /* Generic Email Account Settings for Free Exemail Service */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
<br />
Incoming Server Settings:<br />
<br />
'''* Without SSL:<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' OFF<br />
<br />
'''* With SSL:<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''995 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
Outgoing Server Settings:<br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
*'''server:''' smtp.[state].exemail.com.au</span><br />
<br />
*'''SMTP authentication:''' enable</span><br />
<br />
*'''Username:''' exemail address</span><br />
<br />
*'''password:''' exemail password</span><br />
<br />
*'''SSL/TLS:''' on</span> (For Outlook choose STARTTLS)<br />
<br />
*'''Port:''' 587</span><br />
<br />
*'''Authentication Type :''' MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="450" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="400"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Telstra: </td><br />
<td>smtp.telstra.com</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6194Email Client Setup Guides2022-10-17T06:20:48Z<p>Stevej: /* Generic Email Account Settings for Free Exemail Service */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
<br />
Incoming Server Settings:<br />
<br />
'''* Without SSL:<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' OFF<br />
<br />
'''* With SSL:<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''995 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
Outgoing Server Settings:<br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
*'''server:''' smtp.[state].exemail.com.au</span><br />
<br />
*'''SMTP authentication:''' enable</span><br />
<br />
*'''Username:''' exemail address</span><br />
<br />
*'''password:''' exemail password</span><br />
<br />
*'''SSL/TLS:''' on</span> ( (For Outlook choose STARTTLS))<br />
<br />
*'''Port:''' 587</span><br />
<br />
*'''Authentication Type :''' MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="450" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="400"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Telstra: </td><br />
<td>smtp.telstra.com</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6193Email Client Setup Guides2022-10-17T06:09:10Z<p>Stevej: /* Generic Email Account Settings for Free Exemail Service */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
<br />
Incoming Server Settings:<br />
<br />
'''* Without SSL:<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' OFF<br />
<br />
'''* With SSL:<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''995 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
Outgoing Server Settings:<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
*'''Port:''' 587 (default)</span><br />
<br />
*'''SSL/TLS:''' on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
*'''server:''' smtp.[state].exemail.com.au</span><br />
<br />
*'''SMTP authentication:''' enable</span><br />
<br />
*'''Username:''' exemail address</span><br />
<br />
*'''password:''' exemail password</span><br />
<br />
*'''SSL/TLS:''' on</span><br />
<br />
*'''Port:''' 587</span><br />
<br />
*'''Authentication Type :''' MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="450" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="400"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Telstra: </td><br />
<td>smtp.telstra.com</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6192Email Client Setup Guides2022-10-17T06:07:13Z<p>Stevej: /* Generic Email Account Settings for Free Exemail Service */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
<br />
Incoming Server Settings:<br />
<br />
'''* Without SSL:<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' OFF<br />
<br />
'''* With SSL:<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''995 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
Outgoing Server Settings:<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<br />
*'''SSL/TLS:''' on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
*'''server:''' smtp.[state].exemail.com.au</span><br />
<br />
*'''SMTP authentication:''' enable</span><br />
<br />
*'''Username:''' exemail address</span><br />
<br />
*'''password:''' exemail password</span><br />
<br />
*'''SSL/TLS:''' on</span><br />
<br />
*'''Port:''' 587</span><br />
<br />
*'''Authentication Type :''' MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="450" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="400"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Telstra: </td><br />
<td>smtp.telstra.com</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H3601_-_Maintenance_Management_Guide&diff=6166ZTE H3601 - Maintenance Management Guide2021-12-21T05:02:09Z<p>Stevej: </p>
<hr />
<div><br />
== '''ZTE H3601 - Maintenance Management Guide''' ==<br />
<br />
<br />
<br />
<br />
[[File:ZTE H3601 Maintenance Management Guide.pdf]]<br />
<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H1600_-_Datasheet&diff=6165ZTE H1600 - Datasheet2021-12-21T05:01:24Z<p>Stevej: </p>
<hr />
<div><br />
== '''ZTE H1600 - Datasheet''' ==<br />
<br />
<br />
<br />
<br />
[[File:ZTE H1600 Datasheet.pdf]]<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H1600_-_Datasheet&diff=6164ZTE H1600 - Datasheet2021-12-21T05:00:48Z<p>Stevej: /* ZTE H1600 - Datasheet */</p>
<hr />
<div><br />
<br />
<br />
<br />
<br />
[[File:ZTE H1600 Datasheet.pdf]]<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H3601_-_Maintenance_Management_Guide&diff=6163ZTE H3601 - Maintenance Management Guide2021-12-21T05:00:18Z<p>Stevej: /* ZTE H3601 - Maintenance Management Guide */</p>
<hr />
<div><br />
<br />
<br />
<br />
[[File:ZTE H3601 Maintenance Management Guide.pdf]]<br />
<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H3601_-_Maintenance_Management_Guide&diff=6162ZTE H3601 - Maintenance Management Guide2021-12-21T04:59:36Z<p>Stevej: Created page with " == '''ZTE H3601 - Maintenance Management Guide''' == File:ZTE H3601 Maintenance Management Guide.pdf Category:ADSL Modem Setup Guides"</p>
<hr />
<div><br />
== '''ZTE H3601 - Maintenance Management Guide''' ==<br />
<br />
<br />
[[File:ZTE H3601 Maintenance Management Guide.pdf]]<br />
<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H3601_-_Datasheet&diff=6161ZTE H3601 - Datasheet2021-12-21T04:58:53Z<p>Stevej: Created page with " == '''ZTE H3601 - Datasheet''' == File:ZTE H3601 Datasheet.pdf Category:ADSL Modem Setup Guides"</p>
<hr />
<div><br />
== '''ZTE H3601 - Datasheet''' ==<br />
<br />
[[File:ZTE H3601 Datasheet.pdf]]<br />
<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H1600_-_Maintenance_Management_Guide&diff=6160ZTE H1600 - Maintenance Management Guide2021-12-21T04:58:31Z<p>Stevej: Created page with " == '''ZTE H1600 - Maintenance Management Guide''' == File:ZTE H1600 Maintenance Management Guide.pdf Category:ADSL Modem Setup Guides"</p>
<hr />
<div><br />
== '''ZTE H1600 - Maintenance Management Guide''' ==<br />
<br />
<br />
[[File:ZTE H1600 Maintenance Management Guide.pdf]]<br />
<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H1600_-_Home_Gateway_User_Manual&diff=6159ZTE H1600 - Home Gateway User Manual2021-12-21T04:57:49Z<p>Stevej: Created page with " == '''ZTE H1600 - Home Gateway User Manual''' == File:ZTE H1600 Home Gateway User Manual.pdf Category:ADSL Modem Setup Guides"</p>
<hr />
<div><br />
== '''ZTE H1600 - Home Gateway User Manual''' ==<br />
<br />
[[File:ZTE H1600 Home Gateway User Manual.pdf]]<br />
<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=ZTE_H1600_-_Datasheet&diff=6158ZTE H1600 - Datasheet2021-12-21T04:56:12Z<p>Stevej: Created page with " == '''ZTE H1600 - Datasheet''' == File:ZTE H1600 Datasheet.pdf Category:ADSL Modem Setup Guides"</p>
<hr />
<div><br />
<br />
== '''ZTE H1600 - Datasheet''' ==<br />
<br />
<br />
<br />
[[File:ZTE H1600 Datasheet.pdf]]<br />
[[Category:ADSL Modem Setup Guides]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:ZTE_H3601_Maintenance_Management_Guide.pdf&diff=6153File:ZTE H3601 Maintenance Management Guide.pdf2021-12-21T04:37:21Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:ZTE_H3601_Datasheet.pdf&diff=6150File:ZTE H3601 Datasheet.pdf2021-12-21T04:36:23Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:ZTE_H1600_Maintenance_Management_Guide.pdf&diff=6149File:ZTE H1600 Maintenance Management Guide.pdf2021-12-21T04:35:28Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:ZTE_H1600_Home_Gateway_User_Manual.pdf&diff=6147File:ZTE H1600 Home Gateway User Manual.pdf2021-12-21T04:34:27Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:ZTE_H1600_Datasheet.pdf&diff=6145File:ZTE H1600 Datasheet.pdf2021-12-21T04:31:30Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6137Email Client Setup Guides2021-10-29T01:35:49Z<p>Stevej: /* Outgoing servers if your ISP is not Exetel */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
*'''Outgoing Mail server:'''<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<span style="color:blue;">port: 25 (default)</span><br />
<br />
<span style="color:blue;">SSL/TLS: on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
<span style="color:blue;">server: smtp.[state].exemail.com.au</span><br />
<br />
<span style="color:blue;">SMTP authentication: enable</span><br />
<br />
<span style="color:blue;">Username: exemail address</span><br />
<br />
<span style="color:blue;">password: exemail password</span><br />
<br />
<span style="color:blue;">SSL/TLS: on</span><br />
<br />
<span style="color:blue;">Port: 587</span><br />
<br />
<span style="color:blue;">Authentication Type : MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="450" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="400"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Telstra: </td><br />
<td>smtp.telstra.com</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6061Email Client Setup Guides2021-05-19T00:51:01Z<p>Stevej: /* Outgoing servers if your ISP is not Exetel */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
*'''Outgoing Mail server:'''<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<span style="color:blue;">port: 25 (default)</span><br />
<br />
<span style="color:blue;">SSL/TLS: on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
<span style="color:blue;">server: smtp.[state].exemail.com.au</span><br />
<br />
<span style="color:blue;">SMTP authentication: enable</span><br />
<br />
<span style="color:blue;">Username: exemail address</span><br />
<br />
<span style="color:blue;">password: exemail password</span><br />
<br />
<span style="color:blue;">SSL/TLS: on</span><br />
<br />
<span style="color:blue;">Port: 587</span><br />
<br />
<span style="color:blue;">Authentication Type : MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="450" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="400"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6060Email Client Setup Guides2021-05-19T00:50:42Z<p>Stevej: /* Outgoing servers if your ISP is not Exetel */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
*'''Outgoing Mail server:'''<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<span style="color:blue;">port: 25 (default)</span><br />
<br />
<span style="color:blue;">SSL/TLS: on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
<span style="color:blue;">server: smtp.[state].exemail.com.au</span><br />
<br />
<span style="color:blue;">SMTP authentication: enable</span><br />
<br />
<span style="color:blue;">Username: exemail address</span><br />
<br />
<span style="color:blue;">password: exemail password</span><br />
<br />
<span style="color:blue;">SSL/TLS: on</span><br />
<br />
<span style="color:blue;">Port: 587</span><br />
<br />
<span style="color:blue;">Authentication Type : MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="500" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="400"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6059Email Client Setup Guides2021-05-19T00:50:23Z<p>Stevej: /* Outgoing servers if your ISP is not Exetel */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
*'''Outgoing Mail server:'''<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<span style="color:blue;">port: 25 (default)</span><br />
<br />
<span style="color:blue;">SSL/TLS: on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
<span style="color:blue;">server: smtp.[state].exemail.com.au</span><br />
<br />
<span style="color:blue;">SMTP authentication: enable</span><br />
<br />
<span style="color:blue;">Username: exemail address</span><br />
<br />
<span style="color:blue;">password: exemail password</span><br />
<br />
<span style="color:blue;">SSL/TLS: on</span><br />
<br />
<span style="color:blue;">Port: 587</span><br />
<br />
<span style="color:blue;">Authentication Type : MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="350" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="400"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6058Email Client Setup Guides2021-05-19T00:50:11Z<p>Stevej: /* Outgoing servers if your ISP is not Exetel */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
*'''Outgoing Mail server:'''<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<span style="color:blue;">port: 25 (default)</span><br />
<br />
<span style="color:blue;">SSL/TLS: on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
<span style="color:blue;">server: smtp.[state].exemail.com.au</span><br />
<br />
<span style="color:blue;">SMTP authentication: enable</span><br />
<br />
<span style="color:blue;">Username: exemail address</span><br />
<br />
<span style="color:blue;">password: exemail password</span><br />
<br />
<span style="color:blue;">SSL/TLS: on</span><br />
<br />
<span style="color:blue;">Port: 587</span><br />
<br />
<span style="color:blue;">Authentication Type : MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="350" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="300"><u><strong>ISP</strong></u></td><br />
<td width="300"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6057Email Client Setup Guides2021-05-19T00:49:57Z<p>Stevej: /* Outgoing servers if your ISP is not Exetel */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
*'''Outgoing Mail server:'''<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<span style="color:blue;">port: 25 (default)</span><br />
<br />
<span style="color:blue;">SSL/TLS: on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
<span style="color:blue;">server: smtp.[state].exemail.com.au</span><br />
<br />
<span style="color:blue;">SMTP authentication: enable</span><br />
<br />
<span style="color:blue;">Username: exemail address</span><br />
<br />
<span style="color:blue;">password: exemail password</span><br />
<br />
<span style="color:blue;">SSL/TLS: on</span><br />
<br />
<span style="color:blue;">Port: 587</span><br />
<br />
<span style="color:blue;">Authentication Type : MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="350" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="200"><u><strong>ISP</strong></u></td><br />
<td width="300"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6056Email Client Setup Guides2021-05-19T00:49:38Z<p>Stevej: /* Outgoing servers if your ISP is not Exetel */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
*'''Outgoing Mail server:'''<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<span style="color:blue;">port: 25 (default)</span><br />
<br />
<span style="color:blue;">SSL/TLS: on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
<span style="color:blue;">server: smtp.[state].exemail.com.au</span><br />
<br />
<span style="color:blue;">SMTP authentication: enable</span><br />
<br />
<span style="color:blue;">Username: exemail address</span><br />
<br />
<span style="color:blue;">password: exemail password</span><br />
<br />
<span style="color:blue;">SSL/TLS: on</span><br />
<br />
<span style="color:blue;">Port: 587</span><br />
<br />
<span style="color:blue;">Authentication Type : MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="350" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="140"><u><strong>ISP</strong></u></td><br />
<td width="300"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com </td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Email_Client_Setup_Guides&diff=6055Email Client Setup Guides2021-05-19T00:46:56Z<p>Stevej: /* Outgoing servers if your ISP is not Exetel */</p>
<hr />
<div><yambe:breadcrumb self="Email Client Setup Guides">Category:Exemail/Webmail|Exemail/Webmail</yambe:breadcrumb><br />
<br />
==Email Setup Guides for Different Clients==<br />
<br />
You can find email setup guides for different clients from below links .<br />
<br />
<br />
* Outlook Express - Click [https://www.exetel.com.au/members/OutlookExpress.html here] for a video or [[Outlook Express Setup Guide |here ]] for a document <br />
<br />
* Outlook 2010 - Click [http://exewiki.exetel.com.au/images/outlook2010/Outlook2010.htm here] <br />
<br />
* Netscape Email Client - Click here [http://www.exetel.com.au/pdf/netscape.pdf Netscape Email Client]<br />
<br />
* Thunderbird Email Client - Click here [http://www.exetel.com.au/pdf/thunderbird_email.pdf Thunderbird Email Client]<br />
<br />
* Macmail Client - Click here [http://www.exetel.com.au/pdf/macmail.pdf Macmail Client]<br />
<br />
* Claws Email Client - Click here [http://www.exetel.com.au/files/claws-mail.pdf Claws Email Client]<br />
<br />
* Opera Email Client - Click here [http://www.exetel.com.au/files/opera-mail.pdf Opera Email Client]<br />
<br />
* Windows Live Email Client - Click Here [http://exewiki.exetel.com.au/images/a/ae/Windows_Live_Mail.pdf Windows Live Email Client]<br />
<br />
'''OutLook 2019'''<br />
Please see below attachment.<br />
<br />
[[File:Outlook2019.PNG]]<br />
<br />
==Generic Email Account Settings for Free Exemail Service==<br />
<br />
Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client. <br />
<br />
Generic Email Account Settings for Free Exemail Service<br />
<br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au) <br />
<br />
*'''Password:''' yourpassword <br />
<br />
*'''Incoming Mail server:'''pop3.[state].exemail.com.au <br />
<br />
*'''Mailbox type:''' POP3 <br />
<br />
*'''Incoming Mail Port:'''110 <br />
<br />
*'''SSL/TLS:''' ON<br />
<br />
*'''Outgoing Mail server:'''<br />
<br />
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span><br />
<br />
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span><br />
<br />
<span style="color:blue;">port: 25 (default)</span><br />
<br />
<span style="color:blue;">SSL/TLS: on (default)</span><br />
<br />
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span><br />
<br />
<span style="color:blue;">server: smtp.[state].exemail.com.au</span><br />
<br />
<span style="color:blue;">SMTP authentication: enable</span><br />
<br />
<span style="color:blue;">Username: exemail address</span><br />
<br />
<span style="color:blue;">password: exemail password</span><br />
<br />
<span style="color:blue;">SSL/TLS: on</span><br />
<br />
<span style="color:blue;">Port: 587</span><br />
<br />
<span style="color:blue;">Authentication Type : MD5</span><br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.<br />
<br />
The SSL should be always ON now, no matter it is with Exetel IP or not. <br />
<br />
There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on. <br />
<br />
<!--{| <br />
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)<br />
<br />
*'''Password:''' yourpassword<br />
<br />
*'''Incoming Mail server:''' pop3.[state].exemail.com.au<br />
<br />
*'''Mailbox type:''' POP3<br />
<br />
*'''Incoming Mail Port:''' 110<br />
<br />
*'''SSL''': Off<br />
<br />
*'''Outgoing Mail server:''' smtp.[state].exemail.com.au<br />
<br />
*'''Outgoing Mail Port:''' 25<br />
<br />
*'''SSL:''' Off<br />
<br />
The outgoing email server does not require a login whilst you are using an Exetel connection.<br />
<br />
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: '''yourname@exemail.com.au''' not just 'yourname'.<br />
<br />
<br />
<br />
If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):<br />
<br />
Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK<br />
|}--><br />
<br />
==What are the incoming and outgoing servers for Exemail?==<br />
<br />
Incoming and outgoing mail servers are based on your state and are given below.<br />
<br />
<table border="1" cellpadding="5"><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
New South Wales<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Victoria<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Queensland<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Northern Territory<br />
</strong><br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.nsw.exemail.com.au<br />
</td><br />
<td><br />
pop3.vic.exemail.com.au<br />
</td><br />
<td><br />
pop3.qld.exemail.com.au<br />
</td><br />
<td><br />
pop3.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.nsw.exemail.com.au<br />
</td><br />
<td><br />
smtp.vic.exemail.com.au<br />
</td><br />
<td><br />
smtp.qld.exemail.com.au<br />
</td><br />
<td><br />
smtp.nt.exemail.com.au<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
&nbsp;<br />
</td><br />
<td><br />
<strong><br />
Tasmania<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
South Australia<br />
</strong><br />
</td><br />
<td><br />
<strong><br />
Western Australia<br />
</strong><br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Incoming<br />
</strong><br />
</td><br />
<td><br />
pop3.tas.exemail.com.au<br />
</td><br />
<td><br />
pop3.sa.exemail.com.au<br />
</td><br />
<td><br />
pop3.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
<tr><br />
<td><br />
<strong><br />
Outgoing<br />
</strong><br />
</td><br />
<td><br />
smtp.tas.exemail.com.au<br />
</td><br />
<td><br />
smtp.sa.exemail.com.au<br />
</td><br />
<td><br />
smtp.wa.exemail.com.au<br />
</td><br />
<td><br />
&nbsp;<br />
</td><br />
</tr><br />
</table><br />
<br />
==Outgoing servers if your ISP is not Exetel==<br />
<br />
If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. <br />
If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.<br />
<br />
<table width="350" border="0" cellspacing="0" cellpadding="3"><br />
<tr><br />
<td width="140"><u><strong>ISP</strong></u></td><br />
<td width="198"><u><strong>Outgoing Mail Server</strong></u><strong> </strong></td><br />
</tr><br />
<tr><br />
<td>AAPT : </td><br />
<td>mail.aapt.net.au</td><br />
</tr><br />
<tr><br />
<td>Bigpond : </td><br />
<td>mail.bigpond.com / pop.telstra.com</td><br />
</tr><br />
<tr><br />
<td>Blink Internet : </td><br />
<td>mail.blink.m2.com.au</td><br />
</tr><br />
<tr><br />
<td>Dodo : </td><br />
<td>smtp.dodo.com.au</td><br />
</tr><br />
<tr> <td>iiNet : </td><br />
<td>mail.iinet.net.au</td><br />
</tr><br />
<tr><br />
<td>Internode: </td><br />
<td>mail.internode.on.net</td><br />
</tr><br />
<tr><br />
<td>iPrimus </td><br />
<td>smtp.iprimus.com.au</td><br />
</tr><br />
<tr><br />
<td>OntheNet </td><br />
<td>mail.onthenet.com.au</td><br />
</tr><br />
<tr><br />
<td>Optusnet : </td><br />
<td>mail.optusnet.com.au</td><br />
</tr><br />
<tr><br />
<td>Ozemail : </td><br />
<td>smtp.ozemail.com.au</td><br />
</tr><br />
<tr><br />
<td>People Telecom : </td><br />
<td>smtp.syd.people.net.au (NSW)</td><br />
</tr><br />
<tr><br />
<td>Three (3G Mobile) :</td><br />
<td>smtp.three.com.au</td><br />
</tr><br />
<tr><br />
<td>TPG : </td><br />
<td>mail.tpg.com.au</td><br />
</tr><br />
<tr><br />
<td>Unwired : </td><br />
<td>esmtp.unwired.com.au **</td><br />
</tr><br />
<tr><br />
<td>Virgin Mobile 3G </td><br />
<td>smtp.virginbroadband.com.au</td><br />
</tr><br />
<tr><br />
<td>Vodafone 3G </td><br />
<td>smtp.vodafone.net.au</td><br />
</tr><br />
</table><br />
<br />
==Webmail Service==<br />
Your email accounts can also be accessed through a normal web browser:<br />
<br />
*'''Webmail:''' http://webmail.exetel.com.au<br />
<br />
*'''Username:''' yourmailbox@exemail.com.au <font color ="red">(NOT @exeTEL.com.au)</font><br />
<br />
*'''Password:''' yourpassword<br />
<br />
<br />
<br />
<br />
[[Category:Exemail/Webmail]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:Telstra_NTU_Template_v1.pdf&diff=6051File:Telstra NTU Template v1.pdf2020-11-04T22:04:39Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Telstra-_EOF&diff=6049Telstra- EOF2020-09-22T00:01:39Z<p>Stevej: </p>
<hr />
<div><br />
<br />
New services will have a loopback '''(Red)''' plug with a Tag '''(Orange)''' left on the handoff by the technician as indicated in Figure 1. This should include the service details. In situations where the NTU or the service tag is hard to be located, you can contact the nominated sales engineer for assistance. <br />
24x7 Support line +61280301050<br />
<br />
[[File:NTU -1.jpg]]<br />
''(Figure 1)''<br />
<br />
NTUs usually get installed in the comms room or rack for the building unless a specific location was requested at the install stage. <br />
In situations where there is no specific location defined for comms equipment within a building or the respective floor, NTU will be wall mounted in an enclosure as indicated in Figure 2.<br />
<br />
[[File:NTU -2.jpg]]<br />
''(Figure 2)''<br />
<br />
If NTU cannot be placed within reach of the demarcation, Handoff will be extended. It could be '''RJ45 socket''' (Figure 3) or '''wires only''' (Copper/Fibre – Figure4)<br />
<br />
[[File:NTU -3.jpg]]<br />
''(Figure 3)''<br />
<br />
[[File:NTU -4.jpg]]<br />
''(Figure 4)''<br />
<br />
<br />
== '''NTU provided could be one of the following''' ==<br />
<br />
<br />
[[File:TWS- EOF.jpg]]<br />
<br />
[[File:TWS- EOF2.jpg]] <br />
<br />
[[File:TWS- EOF3.jpg]]<br />
<br />
[[File:TWS- EOF4.jpg]]<br />
<br />
<br />
'''For Fibre services with 4G failover, below NTU will be provided.'''<br />
<br />
<br />
[[File:Telstra Fibre with 4G backup.jpg]]<br />
<br />
<br />
[[File:OS-V8.jpg]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Telstra-_EOF&diff=6048Telstra- EOF2020-09-21T23:39:49Z<p>Stevej: </p>
<hr />
<div><br />
<br />
New services will have a loopback '''(Red)''' plug with a Tag '''(Orange)''' left on the handoff by the technician as indicated in Figure 1. This should include the service details. In situations where the NTU or the service tag is hard to be located, you can contact the nominated sales engineer for assistance. <br />
24x7 Support line +61280301050<br />
<br />
[[File:NTU -1.jpg]]<br />
''(Figure 1)''<br />
<br />
NTUs usually get installed in the comms room or rack for the building unless a specific location was requested at the install stage. <br />
In situations where there is no specific location defined for comms equipment within a building or the respective floor, NTU will be wall mounted in an enclosure as indicated in Figure 2.<br />
<br />
[[File:NTU -2.jpg]]<br />
''(Figure 2)''<br />
<br />
If NTU cannot be placed within reach of the demarcation, Handoff will be extended. It could be '''RJ45 socket''' (Figure 3) or '''wires only''' (Copper/Fibre – Figure4)<br />
<br />
[[File:NTU -3.jpg]]<br />
''(Figure 3)''<br />
<br />
[[File:NTU -4.jpg]]<br />
''(Figure 4)''<br />
<br />
<br />
== '''NTU provided could be one of the following''' ==<br />
<br />
<br />
[[File:TWS- EOF.jpg]]<br />
<br />
[[File:TWS- EOF2.jpg]] <br />
<br />
[[File:TWS- EOF3.jpg]]<br />
<br />
[[File:TWS- EOF4.jpg]]<br />
<br />
<br />
'''For Fibre services with 4G failover, below NTU will be provided.'''<br />
<br />
<br />
[[File:Telstra Fibre with 4G backup.jpg]]<br />
<br />
<br />
[[File:OS-V8.jpg]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Telstra-_EOF&diff=6047Telstra- EOF2020-09-14T23:05:16Z<p>Stevej: </p>
<hr />
<div><br />
<br />
New services will have a loopback '''(Red)''' plug with a Tag '''(Orange)''' left on the handoff by the technician as indicated in Figure 1. This should include the service details. In situations where the NTU or the service tag is hard to be located, you can contact the nominated sales engineer for assistance. <br />
24x7 Support line +61280301050<br />
<br />
[[File:NTU -1.jpg]]<br />
<br />
''(Figure 1)''<br />
<br />
NTUs usually get installed in the comms room or rack for the building unless a specific location was requested at the install stage. <br />
In situations where there is no specific location defined for comms equipment within a building or the respective floor, NTU will be wall mounted in an enclosure as indicated in Figure 2.<br />
<br />
[[File:NTU -2.jpg]]<br />
<br />
''(Figure 2)''<br />
<br />
If NTU cannot be placed within reach of the demarcation, Handoff will be extended. It could be '''RJ45 socket''' (Figure 3) or '''wires only''' (Copper/Fibre – Figure4)<br />
<br />
[[File:NTU -3.jpg]]<br />
<br />
''(Figure 3)''<br />
<br />
[[File:NTU -4.jpg]]<br />
<br />
''(Figure 4)''<br />
<br />
<br />
== '''NTU provided could be one of the following''' ==<br />
<br />
<br />
[[File:TWS- EOF.jpg]]<br />
<br />
[[File:TWS- EOF2.jpg]] <br />
<br />
[[File:TWS- EOF3.jpg]]<br />
<br />
[[File:TWS- EOF4.jpg]]<br />
<br />
<br />
'''For Fibre services with 4G failover, below NTU will be provided.'''<br />
<br />
<br />
[[File:Telstra Fibre with 4G backup.jpg]]<br />
<br />
<br />
[[File:OS-V8.jpg]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:NTU_-4.jpg&diff=6046File:NTU -4.jpg2020-09-14T23:00:37Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:NTU_-3.jpg&diff=6045File:NTU -3.jpg2020-09-14T23:00:15Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:NTU_-2.jpg&diff=6044File:NTU -2.jpg2020-09-14T22:59:10Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:NTU_-1.jpg&diff=6043File:NTU -1.jpg2020-09-14T22:58:17Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Telstra-_EOF&diff=6042Telstra- EOF2020-09-08T04:38:14Z<p>Stevej: </p>
<hr />
<div><br />
[[File:TWS- EOF.jpg]]<br />
<br />
[[File:TWS- EOF2.jpg]] <br />
<br />
[[File:TWS- EOF3.jpg]]<br />
<br />
[[File:TWS- EOF4.jpg]]<br />
<br />
<br />
'''For Fibre services with 4G failover, below NTU will be provided.'''<br />
<br />
<br />
[[File:Telstra Fibre with 4G backup.jpg]]<br />
<br />
<br />
[[File:OS-V8.jpg]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:OS-V8.jpg&diff=6041File:OS-V8.jpg2020-09-08T04:37:52Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Telstra-_EOF&diff=6040Telstra- EOF2020-09-07T04:31:09Z<p>Stevej: </p>
<hr />
<div><br />
[[File:TWS- EOF.jpg]]<br />
<br />
[[File:TWS- EOF2.jpg]] <br />
<br />
[[File:TWS- EOF3.jpg]]<br />
<br />
[[File:TWS- EOF4.jpg]]<br />
<br />
<br />
'''For Fibre services with 4G failover, below NTU will be provided.'''<br />
<br />
<br />
[[File:Telstra Fibre with 4G backup.jpg]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Telstra-_EOF&diff=6039Telstra- EOF2020-09-07T03:42:30Z<p>Stevej: </p>
<hr />
<div><br />
[[File:TWS- EOF.jpg]]<br />
<br />
[[File:TWS- EOF2.jpg]] <br />
<br />
[[File:TWS- EOF3.jpg]]<br />
<br />
[[File:TWS- EOF4.jpg]]<br />
<br />
[[File:Telstra Fibre with 4G backup.jpg]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:Spirit_(Link_One_NTU).jpg&diff=6038File:Spirit (Link One NTU).jpg2020-09-07T03:38:45Z<p>Stevej: Stevej uploaded a new version of File:Spirit (Link One NTU).jpg</p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:Telstra_Fibre_with_4G_backup.jpg&diff=6037File:Telstra Fibre with 4G backup.jpg2020-09-07T03:37:15Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:Spirit_(Link_One_NTU).jpg&diff=6036File:Spirit (Link One NTU).jpg2020-09-07T03:35:40Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:Mikrotik_RB2011_NTU_-_Swoop.jpg&diff=6035File:Mikrotik RB2011 NTU - Swoop.jpg2020-09-07T03:35:09Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Telstra-_EOF&diff=6034Telstra- EOF2020-09-07T03:32:02Z<p>Stevej: Created page with " File:TWS- EOF.jpg File:TWS- EOF2.jpg File:TWS- EOF3.jpg File:TWS- EOF4.jpg"</p>
<hr />
<div><br />
[[File:TWS- EOF.jpg]]<br />
<br />
[[File:TWS- EOF2.jpg]] <br />
<br />
[[File:TWS- EOF3.jpg]]<br />
<br />
[[File:TWS- EOF4.jpg]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:TWS-_EOF4.jpg&diff=6033File:TWS- EOF4.jpg2020-09-06T23:18:37Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:TWS-_EOF3.jpg&diff=6032File:TWS- EOF3.jpg2020-09-06T23:18:09Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:TWS-_EOF2.jpg&diff=6031File:TWS- EOF2.jpg2020-09-06T23:17:42Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:TWS-_EOF.jpg&diff=6030File:TWS- EOF.jpg2020-09-06T23:17:06Z<p>Stevej: </p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=File:H268A_V1.0.1_ETL.1T9_firmware.bin&diff=5990File:H268A V1.0.1 ETL.1T9 firmware.bin2020-03-29T22:07:53Z<p>Stevej: Stevej uploaded a new version of File:H268A V1.0.1 ETL.1T9 firmware.bin</p>
<hr />
<div></div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Mobile_Voice_-_Support_Information&diff=5988Mobile Voice - Support Information2020-01-06T04:26:52Z<p>Stevej: /* What should I do if my mobile phone is lost or stolen? */</p>
<hr />
<div><yambe:breadcrumb self="Mobile Voice - Support Information">Mobile_Voice|Mobile Voice</yambe:breadcrumb><br />
<br />
==Troubleshooting==<br />
<br />
===I cannot make mobile calls, what should I do?===<br />
<br />
If you are unable to make calls from your mobile please attempt the below troubleshooting steps<br />
<br />
* Confirm you do not have an unpaid bill. There may be a bar placed on the service.<br />
* If you hear "you have call barring activated", please contact Exetel .<br />
* If you see the message "check operator services" and have a Nokia mobile with the number 2 in the top left hand corner, this means you are calling from line 2 instead of line 1. To rectify this, simply press and hold down the # (hash) key to alternate back to line 1.<br />
* If you make a call and "dead air" or no tone is heard, try switching the phone off and on (reset) and try calling again.<br />
* Confirm that you have sufficient signal strength on the screen of your phone. The signal strength is usually located opposite the battery symbol.<br />
* If signal strength is low, simply turn the phone off then on.<br />
* If still no signal, turn phone off, remove SIM card, clean with lint free cloth, blow into SIM card holder then replace.<br />
* If still no signal, perform a manual Network Selection. This option is found in the Menu of your phone, usually under Phone Settings.<br />
* If still no signal, test your SIM card in another phone. This will determine whether the fault lies with the SIM card or handset.<br />
* If you have any further queries please contact Exetel to have this investigated further .<br />
<br />
===I am unable to send SMS messages. What should I do?===<br />
<br />
If you are unable to send SMS messages or get error messages like "Message Failed" or "Message not sent this time" or "Check Operator Services", you may need to check the following:<br />
<br />
* Do you have enough signal strength on your mobile phone? Can you make voice calls? Check the signal strength to ensure that Network coverage is available.<br />
* Attempt a manual reset. Turn the phone off, take the SIM out and gently wipe with a clean, dry, non static cloth. Replace SIM, turn the phone back on and try again.<br />
* Try sending a SMS with your SIM in another phone. If you are successful in sending a SMS, it may be an issue with your handset, if it does not work and the following suggestions do not work you may have a faulty SIM.<br />
* Try sending a test SMS to your own number - was it successful or unsuccessful? This will test your sending and receiving capabilities in one go.<br />
* Do you have the correct Message Centre Number programmed into your phone? Go through the Menu of your phone and select Message Settings. Confirm that the Message Centre Number is +61411990001.<br />
* Is the message sending format set to Text or Standard? Confirm that the format is set to Text. This is also found in Message Settings for most handset types. Please refer to your phone manual.<br />
<br />
If none of these helps, please contact Exetel support.<br />
<br />
<br />
<br />
===Why can’t I connect to voicemail from my mobile?===<br />
<br />
If you are attempting to connect to your voicemail messages by dialling 321 from your mobile but cannot get access, please check the following:<br />
<br />
* Ensure that a voicemail box number has been activated on your account. Without a mail box number you will not be able to divert calls and store messages. You can submit your request to Exetel.<br />
* Have you recently received the new voicemail system? Please ensure you set-up the service first by dialling 321 from your mobile phone. Messages cannot be accessed without initial set-up.<br />
* Have you changed your voicemail security code? Submit your request to re-set this code to Exetel<br />
* Confirm you do not have an unpaid bill. There may be a bar placed on the service<br />
<br />
<br />
<br />
===Why isn’t voicemail call return working on my mobile service?===<br />
<br />
Voicemail (on mobile Optus) call return works by capturing the number of the person who called you and storing it for you to return the call. Sometimes the voicemail box is unable to capture the caller’s number for one or more of the following reasons:<br />
<br />
* The caller has Calling Line Identification suppressed on their line. This means that the caller has a withheld or private number, either for all calls or for a selected call.<br />
* The call was an international call.<br />
* The call was from a payphone.<br />
* The number was overridden by a number entered by the caller.<br />
* Some numbers, including 13, 1300, 1900 and emergency services numbers, will not be accepted as call return numbers.<br />
<br />
<br />
<br />
===My phone is displaying "Insert SIM", "SIM error" or "SIM card rejected". What does this mean?===<br />
<br />
If the screen of your phone is displaying the error messages "Insert SIM", "SIM error" or "SIM card rejected", please check the following;<br />
<br />
* Ensure the SIM card is inserted properly and the right way round.<br />
* Wipe the SIM card with a non abrasive material and re-insert.<br />
* Try another battery as this can cure some instances of 'Insert SIM'.<br />
* Try another SIM card to see if the problem lies with your SIM card.<br />
* Try your SIM in another handset to see if the problem lies with your handset.<br />
* If the incorrect PIN has been entered 3 times, you are then given 10 attempts to enter your PUK (Personal Unblocking Key). If an incorrect PUK code is entered after the 10th attempt, you will block your SIM card permanently and will require a new SIM card.<br />
* You may have a SIM lock on the handset. You will need to contact your previous carrier to obtain the unlock code.<br />
<br />
For further assistance, please contact Exetel.<br />
<br />
<br />
<br />
===Why can’t I see the mobile number of the person who is calling me?===<br />
<br />
You may not be able to see the number of the person who is calling you for a number of reasons:<br />
<br />
* The caller has Calling Line Identification suppressed on their line. This means that the caller has a withheld or private number, either for all calls or for a selected call.<br />
* The call was an international call.<br />
* The call was from a payphone.<br />
* The number was overridden by a number entered by the caller.<br />
<br />
<br />
<br />
===Why can’t the person I am calling see my mobile number?===<br />
<br />
Ensure you have the CLI facility active. If the CLI facility is inactive your mobile number will not be displayed when making calls.<br />
<br />
The person you are calling will not be able to see your number if you are calling internationally.<br />
<br />
<br />
<br />
===Why can’t the person I am sending to receive my MMS?===<br />
<br />
Check that the person you are sending MMS to, has a phone and mobile network which is compatible with MMS. You must also ensure that the message you are sending does not exceed the size limit of 100kb.<br />
<br />
<br />
===What if the person I am sending to doesn’t have an MMS compatible phone?===<br />
<br />
If the person you are sending MMS to doesn’t have an MMS compatible phone, they will receive an SMS with instructions as to how to view the MMS on the internet.<br />
<br />
<br />
<br />
===Why can’t I send/receive/download MMS messages?===<br />
<br />
If you can not send/recieve/download MMS messages, first check if your mobile phone is GPRS compatible. <br />
<br />
Then check if your phone is configured to use GPRS. If not, contact Exetel and we will send you the configuration settings via SMS.<br />
<br />
<br />
<br />
===My mobile service is not working after porting to Exetel. What should I do?===<br />
<br />
If your mobile is not working after porting to Exetel, please power off & on the mobile hand set and check. If it is still not working contact Exetel provisioning to find if the porting is completed successfully. <br />
<br />
<br />
<br />
==Lost & Stolen Handsets==<br />
<br />
<br />
===What should I do if my mobile phone is lost or stolen?===<br />
<br />
If your mobile phone is lost or stolen contact Exetel immediately on '''02 8030 1000'''. Leave a message and we will place an administration bar on the service so no calls can be made or received. If requested, we can post out another SIM (at a cost of $20). When received, we can configure the replacement SIM to your service.<br />
<br />
===How do I block my lost or stolen mobile phone?===<br />
<br />
You can block the lost or stolen phone by barring your handset (IMEI) or your SIM to prevent your mobile phone from being used.<br />
<br />
Barring the SIM will stop all incoming and outgoing calls from your mobile phone number. Barring your handset will prevent the use of another SIM card in your phone.<br />
<br />
<br />
<br />
===What is an IMEI number and what is it used for?===<br />
<br />
An IMEI number (International Mobile Equipment Identity) is your phone’s serial number. Each mobile handset has its own unique IMEI number which is used to identify your handset.<br />
<br />
It is a good idea to keep a record of your IMEI number in the event that your phone becomes lost or stolen. To view the IMEI number enter the code *#06# .<br />
<br />
<br />
<br />
==SIM Card Security==<br />
<br />
<br />
===What is a PUK code and what is it used for?===<br />
<br />
PUK stands for Personal Unblocking Key. This is a unique eight digit code specific to your SIM card. This is required when the PIN number is entered incorrectly 3 times on your mobile phone. You are then given 10 attempts to enter your PUK if required. If an incorrect PUK code is entered after the 10th attempt, you will block your SIM card permanently and will require a new SIM card.<br />
<br />
PUK codes can be obtained by calling Exetel.<br />
<br />
<br />
<br />
===I have lost or forgotten my PUK, what do I do?===<br />
<br />
You will need to call Exetel on 02 8030 1000 to obtain your PUK code.<br />
<br />
<br />
<br />
===How do I unblock my phone with the PUK code?===<br />
<br />
The PUK code is your Personal Unblocking Key which is an eight digit code specific to your SIM card.<br />
<br />
For most handset types, the eight digit PUK code is entered directly into your phone. After selecting OK, you will be prompted to enter a 4 to 8 digit PIN code. You will then be asked to re-enter your chosen PIN code for verification. On other handset types, the PUK code is entered by using the following code, **05*(PUK Code)*(new PIN)*(new PIN)# [send]. Please refer to your handset manual.<br />
<br />
<br />
<br />
===How do I obtain a replacement SIM card and what is the cost?===<br />
<br />
To obtain a replacement SIM card, you will need to contact Exetel. We will post one out for the replacement cost of $20.<br />
<br />
Faulty SIMs will be replaced FREE of charge.<br />
<br />
<br />
<br />
===What do I do if my handset has been SIM locked by another carrier?===<br />
<br />
If your handset is SIM locked by another carrier, you will need to contact the carrier who locked the phone to have the handset unblocked. Charges may apply.<br />
<br />
<br />
<br />
==Miscellaneous==<br />
<br />
===When does a mobile plan change take effect?===<br />
<br />
A mobile plan change would take effect on the next business day after the conclusion of the current billing cycle.<br />
<br />
<br />
<br />
===How do I extend the ring time before answering a mobile call?===<br />
<br />
To extend the ring time before answering a call on your mobile handset, dial:<br />
<br />
**61* <mailbox number> **30#<br />
<br />
To find the mailbox number, you need to get into the Call Divert section of your mobile. In Nokia’s you need to select “Check Status” and the mailbox number will display. All new or ported connections will have the generic mailbox number +61414121000 Otherwise email voice@exetel.com.au and we will reply with the mailbox number.<br />
<br />
Example only (do not do this as it will change the mailbox setting). **61*+61015456762**30#<br />
<br />
(The last 2 digits before the last # sign indicates the ring time length in seconds. This example sets the ring time to 30 seconds)<br />
<br />
<br />
<br />
===How do I suppress (block) my number from showing on the receiver’s mobile handset?===<br />
<br />
<br />
To permanently suppress your number from showing on the receiver’s mobile handset, you need to change the handset settings. Consult the handset manual if you can’t find the menu option.<br />
<br />
For dynamic (on the fly) suppression when you don’t have permanent suppression on, you can dial #31# (preferable) or 1831 (network dependent) before the calling number.<br />
<br />
<br />
<br />
===Can I use a handset which is locked to another network, on an Exetel mobile service?===<br />
<br />
The simplest and safest answer is No. Exetel recommends handsets are unlocked as there is no guarantee locked handsets will work with an Exetel mobile service. You should also note carriers may charge an unlock fee.<br />
<br />
Given that, since Exetel uses Optus as its supplier of service, an Optus locked handset ‘should’ work with an Exetel (via Optus) mobile service. Similarly, for customers on an Exetel (via Vodafone) mobile service, handsets locked to the Vodafone network ‘should’ work. <br />
<br />
<br />
[[Category:Mobile Voice]]</div>Stevejhttps://exewiki.exetel.com.au/index.php?title=Paid_Hosting&diff=5980Paid Hosting2019-10-21T03:26:45Z<p>Stevej: /* How do I register a Domain Name? */</p>
<hr />
<div><yambe:breadcrumb self="Paid Hosting">Category:Hosting|Hosting</yambe:breadcrumb><br />
<br />
==What is Exetel Paid Hosting Service?==<br />
<br />
The Exetel Paid Hosting Service provides low cost hosting with high availability. The servers provide all of the features required for a professional small/medium business site. You will need to pay a once only set up fee and an annual hosting fee to get this service.<br />
<br />
Visit http://www.exetel.com.au/w_web_hosting.php for more information.<br />
<br />
Services we provide:<br />
<br />
* [[#Domain Name Registration|Domain Name Registration]]<br />
<br />
* [[#Domain Name Hosting|Domain Name Hosting]]<br />
<br />
* [[#Web Hosting|Web Hosting]]<br />
<br />
* [[#Email Hosting|Email Hosting]]<br />
<br />
Customer can have all the above services with us (it's easier to manage to have all services with one provider), or they can choose only have one or some services with us.<br />
<br />
==Domain Name Registration==<br />
<br />
<br />
===What is Domain Name Registration?===<br />
<br />
Domain Name Registration is the process of taking ownership of a Domain name. Registrations are processed by dozens of registrars approved by ICANN (Internet Corporation for Assigned Names and Numbers). Our supplier is TPP Internet and everything related to domain name registration, such as Registration order, domain name transfer order...etc are forwarded to them.<br />
<br />
Once you registered a domain, you can nominate a name server to hold the DNS records for this domain. Whoever is inquiring this domain will be directed to the name server you nominated for more information and then you will need to have this domain hosted on name server you nominated, otherwise it will just return nothing (DNS hosting will be explained in the next section).<br />
<br />
<br />
<br />
===How do I register a Domain Name? ===<br />
<br />
Please follow the below steps to register a Domain Name.<br />
<br />
1. Go to '''Members Facilities''' area. <br />
<br />
2. Click '''Orders – Domain Hosting ''' option. <br />
<br />
<br />
[[File:DNS1.jpg]]<br />
<br />
<br />
4. Click the '''Orders – Domain Registration''' link at the top of the page.<br />
<br />
<br />
[[File:DNS2.jpg]]<br />
<br />
<br />
5. Enter a ''keyword'' and select a proper ''domain name'' to check the domain availability. <br />
<br />
<br />
[[File:DNS3.jpg]]<br />
<br />
6.If the domain is available, it will be displayed in the table. <br />
<br />
[[File:DNS4.jpg]]<br />
<br />
or if the domain you searched is not available, it will prompt saying that the domain is already registered.<br />
<br />
[[File:DNS5.jpg]]<br />
<br />
If you are not satisfied with the search results, you can always recheck the available domains by keep on searching with different keywords. <br />
<br />
<br />
7. If you find a proper domain for your web site, then order by clicking the '''Order''' button. <br />
<br />
8. Fill the ''Order form'' with necessary details -> Click the '''Confirm''' button. <br />
<br />
9. Click the '''Submit''' button if you are agree to debit the relevant fee to your credit card or bank account. <br />
<br />
10. Click the '''Print''' button if you need to print the ''order form''. <br />
<br />
<br />
<div id="note"><br />
'''Note:''' <br />
<br />
To register for a '.com.au' and '.net.au' domain you need to have a Registered company name with ABN/ACN/RBN. <br />
<br />
Details of other '.au' domains is available on:<br />
<br />
http://www.auda.org.au/policies/au-domains<br />
<br />
</div><br />
<br />
=== How do I renew Domain Registration?===<br />
<br />
Please follow the below steps to renew Domain Registration.<br />
<br />
1. Go to '''Members Facilities''' area. <br />
<br />
2. Click '''Manage Services – Hosting ''' option. <br />
<br />
3. Select the '''Domain Hosting''' option. <br />
<br />
<br />
[[File:ManageDomain00.jpg]]<br />
<br />
<br />
4.Click the '''Renew''' button for the expired registered domain. <br />
<br />
[[File:hosting23.gif]]<br />
<br />
<br />
5. Check the accuracy of the information given in the ''Renewal form'' -> Click the '''Confirm''' button.<br />
<br />
<br />
<br />
=== What is Domain Registration Transferring?===<br />
<br />
Domain Registration Transferring is the process of transferring a Domain Name from some other Registrar to eXeTeL. Once the domain is transferred to eXeTeL, you can renew it through eXeTeL. Name server will stay the same during or after the transfer by default. If you wish to change name server, please email hosting@exetel.com.au <br />
<br />
<br />
<br />
<br />
===How do I transfer Domain Registration?===<br />
<br />
Please follow the below steps to transfer Domain Registration.<br />
<br />
1. Go to '''Members Facilities''' area. <br />
<br />
2. Click '''Manage Services – Hosting ''' option. <br />
<br />
3. Select the '''Domain Hosting''' option. <br />
<br />
<br />
[[File:ManageDomain00.jpg]]<br />
<br />
<br />
4. Click the '''Transfer Domain Registration''' link at the top of the page.<br />
<br />
[[File:ManageDomain02.jpg]]<br />
<br />
<br />
5. Enter a ''keyword'' and select a proper domain name to check the domain availability. <br />
<br />
[[File:DomainTransfer.jpg]]<br />
<br />
6. Available domains will be displayed in a table. If you are not satisfied with the search results, click the '''Search Again''' button and continue searching with different keywords. <br />
<br />
7. Click on the '''Transfer''' button if you find a proper domain for your web site. <br />
<br />
8. Fill the ''Order form'' with necessary details -> Click the '''Confirm''' button. <br />
<br />
9. Click the '''Submit''' button if you are agree to debit the relevant fee to your credit card or bank account. <br />
<br />
10. Click the '''Print''' button to print the order form.<br />
<br />
<div id="note"><br />
'''Note:''' <br />
* You will need a valid 'Domain password' to transfer domain registration. If you are not sure about the password, contact your current registrar to confirm.<br />
<br />
* You can transfer Email Hosting and Web Hosting to eXeTeL and then contact domain name hosting provider to change the DNS records OR transfer all the Domain Name Registration, Domain Name Hosting, Email Hosting and Web Hosting to eXeTeL as it is easier to do the changes if you can have all services with one service provider ( eXeTeL can setup DNS records for all these services). <br />
</div><br />
<br />
<br />
<br />
===How do I cancel Domain Name Registration?===<br />
<br />
Please visit [[Service Cancellation#Cancel Domain Name Registration| Service Cancellation]] page for relevant information on canceling Domain Name Registration.<br />
<br />
<br />
<br />
<br />
==Domain Name Hosting==<br />
<br />
<br />
===What is Domain Name Hosting?===<br />
<br />
Domain name hosting (AU $ 20 per annum) is a service to store DNS records for a domain.<br />
<br />
e.g.: when someone query where is www.example.com, they will get www.example.com -> eXeTeL web server. <br />
<br />
<br />
<br />
===What is a Zone file?===<br />
<br />
Zone file is the file defining what's in a domain name, what result will be sent to the user who is querying this domain.<br />
It's like a map includes all the paths between a domain and all the resources this domain is using.<br />
<br />
One example zone file is attached below:<br />
<br />
<br />
$ttl 11400 ;time to live, the default expiration time of a resource record without its own TTL value <br />
@ IN SOA ns1.exetel.com.au. postmaster.exetel.com.au. (<br />
200512200 ; serial number<br />
10800 ; slave refresh<br />
3600 ; slave retry time in case of an issue<br />
304800 ; slave expiration time<br />
11400 ) ; minimum caching time in case of failed lookups<br />
NS ns1.exetel.com.au. ; ns1.exetel.com.au is the nameserver for example.com.au<br />
NS ns2.exetel.com.au. ; ns2.exetel.com.au is the backup nameserver for example.com.au<br />
MX 10 ipmx1.po.exetel.com.au. ; ipmx1.po.exetel.com.au is the mailserver for example.com.au<br />
MX 20 ipmx2.po.exetel.com.au. ; ipmx2.po.exetel.com.au is the mailserver for example.com.au<br />
www A 220.233.0.22 ;ip address for "www.example.com.au"<br />
www2 CNAME vh1.web.exetel.com.au ;www2.example.com.au is an alias for "vh1.web.exetel.com.au"<br />
<br />
<br />
In member facility, zone file above will be displayed as below:<br />
<br />
[[File:Zonefile.jpg]]<br />
<br />
<br />
<br />
===What are Exetel Name Servers?===<br />
<br />
Exetel Name Servers are;<br />
<br />
220.233.0.1 ns1.exetel.com.au<br />
<br />
220.233.0.2 ns2.exetel.com.au<br />
<br />
<br />
<br />
===Can I order Domain Hosting with Exetel if my domain is not registered with Exetel?===<br />
<br />
<br />
If customer's domain is not registered with us and they want to have this domain hosted by us, they will need to contact current registrar of their domain to change name server to [[#What are Exetel Name Servers?|Exetel Name Servers]]<br />
<br />
<br />
<br />
===What is Reverse Domain Hosting? ===<br />
<br />
Reverse Domain name hosting option can be used to delegate your IP to a hostname. <br><br />
<br />
e.g.: 220.233.0.22 -> vh1.web.exetel.com.au<br />
<br />
PTR record: PTR record is used to return the hostname of an IP address.<br />
<br />
a PTR record to define (220.233.0.22 -> vh1.web.exetel.com.au) is attached below:<br />
<br />
22.0.233.220.in-addr.arpa. 43200 IN PTR vh1.web.exetel.com.au.<br />
<br />
<br />
<br />
=== How do I order Domain Hosting? ===<br />
<br />
Please follow the below steps to order Domain Hosting.<br />
<br />
1. Go to '''Members Facilities''' area. <br />
<br />
2. Click '''Order Services – Hosting ''' option. <br />
<br />
3. Select the '''Order Domain Hosting''' option. <br />
<br />
<br />
[[File:Hosting001.jpg]]<br />
<br />
<br />
4. Click the '''Order Domain Hosting''' link at the top of the page.<br />
<br />
<br />
[[File:OrderHostinh003.jpg]]<br />
<br />
<br />
5. Fill the ''Order form'' with necessary details -> ''Tick'' the ''radio button'' for option '''Yes''', if you are agree to debit the relevant fee to your credit card or bank account. <br />
<br />
6.Click the '''Confirm Order''' button. <br />
<br />
<br />
[[File:Orderhostingform01.jpg]]<br />
<br />
<br />
<br />
=== How do I order Reverse Domain Hosting? ===<br />
<br />
Please follow the below steps to order Reverse Domain Hosting.<br />
<br />
1. Go to '''Members Facilities''' area. <br />
<br />
2. Click '''Order Services – Hosting ''' option. <br />
<br />
3. Select the '''Order Domain Hosting''' option. <br />
<br />
<br />
[[File:Hosting001.jpg]]<br />
<br />
<br />
4. Click the '''Order Reverse Domain Hosting''' link at the top of the page. <br />
<br />
[[File:OrderHostinh004.jpg]]<br />
<br />
<br />
5. Fill the ''Order form'' with necessary details -> Click the '''Order Confirm''' button. <br />
<br />
6. Click the '''Submit Order''' button if you are agree to debit the relevant fee to your credit card or bank account. <br />
<br />
7. Click the '''Print Order''' button to print the order form.<br />
<br />
<br />
<br />
===How do I manage domain name hosting? ===<br />
<br />
Customer can manage domain name hosting by login to '''Member Facilities''' area.<br />
<br />
1. Go to '''Members Facilities''' area. <br />
<br />
2. Click '''Manage Services – Hosting ''' option. <br />
<br />
3. Select the '''Domain Hosting''' option. <br />
<br />
<br />
[[File:ManageDomain00.jpg]]<br />
<br />
<br />
4. Click on the domain to edit the zone file <br />
<br />
<br />
[[File:ManageDomain01.jpg]]<br />
<br />
<br />
<br />
===How do I cancel Domain Name Hosting?===<br />
<br />
Please visit [[Service Cancellation#Cancel Domain Name Hosting|Service Cancellation]] page for relevant information on canceling domain name hosting.<br />
<br />
<br />
<br />
===How do I cancel Reverse Domain Hosting?===<br />
<br />
<br />
Please visit [[Service Cancellation#Cancel Reverse Domain Hosting|Service Cancellation]] page for relevant information on canceling reverse domain name hosting.<br />
<br />
<br />
<br />
==Web Hosting==<br />
<br />
===What is Web Hosting?===<br />
<br />
You can manage the Web Hosting through the user friendly web interface available in the Member Facilities area and start uploading the files to our web server via FTP (File Transfer Protocol).<br />
<br />
MYSQL database will be created on request and phpMyAdmin (interface for MYSQL database management) is installed on: https://vh1.web.exetel.com.au/mydbadmin<br />
You will need to have the following services to use this service:<br />
<br />
* Domain name registration<br />
* Domain name hosting<br />
* Web site hosting<br />
<br />
Currently web server running Apache 2.2.9 (Debian) + php 5.2.6 + mysql 5.0.51<br />
<br />
<br />
=== How can I order Website Hosting? ===<br />
<br />
You can order Website Hosting through Members area.<br />
<br />
1. Go to '''Members Facilities''' area. <br />
<br />
2. Click '''Order Services – Hosting ''' option. <br />
<br />
<br />
[[File:Hosting001.jpg]]<br />
<br />
<br />
3. Select the '''Order Website Hosting''' option. <br />
<br />
<br />
[[File:Orderwebhosting01.jpg]]<br />
<br />
<br />
<br />
4. Fill the '''Hosting Services''' form -> Select the appropriate web hosting plan by ''ticking'' the ''radio button''.<br />
<br />
5. ''Tick'' the ''radio button'' given for '''I Agree''' option if you are agree to debit your credit card/ bank account. <br />
<br />
6. Click the '''Confirm Order''' button.<br />
<br />
<br />
[[File:Websitehosting02.jpg]]<br />
<br />
<br />
7. Click the '''Place an Order''' button if the given information are correct. <br />
<br />
8. Click the '''Print''' button if you need to print the form. <br />
<br />
<br />
<div id="note"><br />
'''Note:''' <br />
<br />
* The placed orders will be usually activated within one hour and customer will receive an email including setup instructions once the order is completed. <br />
<br />
* Click the Order/Manage Domain option if you need to View, Edit or Delete your hosted domain details.<br />
<br />
* Email [mailto:hosting@exetel.com.au hosting@exetel.com.au] to cancel service and service will be disabled within 24 hours. <br />
<br />
* Email [mailto:hosting@exetel.com.au hosting@exetel.com.au] with all your web hosting details to receive MySQL database login information. <br />
<br />
* Try resetting the FTP passwords in the Member Facilities area if you cannot FTP your web space or have forgotten login information (Username and password have no spaces in between the words). Email hosting@exetel.com.au to retrieve your login information if you need any assistance. <br />
</div><br />
<br />
<br />
<br />
===How do I manage Website Hosting? ===<br />
<br />
You can manage Website Hosting from Members Facility Area.<br />
<br />
1. Go to '''Members Facilities''' area. <br />
<br />
2. Click '''Manage Services – Hosting ''' option. <br />
<br />
3. Select the '''Web Hosting''' option. <br />
<br />
<br />
[[File:ManageDomain00.jpg]]<br />
<br />
<br />
4. In here you can ''change the password'' for FTP, Web stats and ''View/ Edit/ Delete'' the hosted web site. <br />
<br />
[[File:ManageWebsite01.jpg]]<br />
<br />
<br />
<br />
===How long does it take to activate the paid website hosting service? ===<br />
<br />
Paid website hosting service is instantly done, once you've applied through the exetel website all details will be sent to you. However, it’s required that you have setup the domain name registration/domain hosting correctly. If MySQL database needed to be created please email [mailto:hosting@exetel.com.au hosting@exetel.com.au]<br />
<br />
<br />
<br />
===What are the hosting servers for paid hosting service?===<br />
<br />
Exetel hosting servers are based based on Linux.<br />
<br />
* Apache 2.2.9 (Debian)<br />
* php 5.2.6<br />
* mysql 5.0.51 <br />
<br />
<br />
===Can I get web stats for paid hosting service?===<br />
<br />
Yes, you can get the web stats for your paid hosting service. You'll receive the required details once you order hosting service.<br />
<br />
<br />
<br />
===How do I cancel Website Hosting?===<br />
<br />
Please visit the [[Service Cancellation#Cancel Website Hosting|Service Cancellation]] page for relevant information on canceling website hosting..<br />
<br />
<br />
<br />
==Email Hosting==<br />
<br />
===What is Primary Email Hosting Service?===<br />
<br />
Primary Email Hosting Service provides email service for a specific domain and outgoing/incoming emails will be sent/received through our mail servers. Mailbox size is 100Mb for each email address. A Spam filter will be provided as an additional service charging AU $ 2 for each email address per month.<br />
<br />
<br />
<br />
===What is Secondary Email Hosting Service?===<br />
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The Secondary Email hosting is an email backup service that will back up emails for your given domain. In case the Primary email server malfunctioned all the emails will be stored in our backup email server and backup email server will push the original emails back to the primary mail server once it is start functioning as usual.<br />
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=== How to order Email Hosting ===<br />
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You can order email hosting service from Members Facility area following these steps.<br />
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1. Go to '''Members Facilities''' area. <br />
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2. Click '''Order Services – Hosting ''' option. <br />
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[[File:Hosting001.jpg]]<br />
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3. Select the '''Order Email Hosting''' option.<br />
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[[File:OrderEmailhosting01.jpg]]<br />
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4. Fill the ''order form'' -> Select the appropriate email hosting service by ''ticking'' the ''radio button''. <br />
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5. ''Tick'' the ''radio button'' given for '''I Agree''' option if you are agree to debit your credit card/ bank account. <br />
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6. Click the '''Confirm Order''' button. <br />
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[[File:EmailHosting02.jpg]]<br />
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7. Click the '''Place an Order''' button if the given information are correct. <br />
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8. Click the '''Print''' button if you need to print the form.<br />
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===How do I manage Email Hosting? ===<br />
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You can manage email hosting service from your members facility area.<br />
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1. Go to '''Members Facilities''' area. <br />
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2. Click '''Manage Services – Hosting ''' option. <br />
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3. Select the ''' Email Hosting''' option.<br />
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[[File:ManageEmail01.jpg]]<br />
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4.Click on Email Domain Name<br />
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4.This will display a screen with the hosted emails. You can Add, Delete addresses, setup forward, quota warning...etc in here as required. <br />
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[[File:ManageEmail02.jpg]]<br />
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5.Click the '''Confirm Order''' button. <br />
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<div id="note"><br />
'''Note:''' <br />
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* If the Email hosting does not working properly check whether the following three services are available for your domain (They do not need to be with one provider). <br />
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:*Domain name Registration <br />
:*Domain name Hosting <br />
:*Email Hosting <br />
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* Email [mailto:hosting@exetel.com.au hosting@exetel.com.au] (Including the error messages) with your domain to get assistance if you can't find them alone. <br />
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* To setup your Outlook (Thunderbird... etc) make sure that your incoming (POP3) mail server is set to: hpop3.exetel.com.au and outgoing (SMTP) mail server is set to: hsmtp.exetel.com.au (Switch on authenticate with SMTP/outgoing server, no SSL is required) POP3 PORT: 110, SMTP PORT: 25 <br />
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* To access web mail, go to https://hwebmail.exetel.com.au/ <br />
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:* User name is your full email address (e.g.: user@domain)<br />
:* Password is the same password that you entered when creating the account <br />
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* A "'''catch-all'''" e-mail account receives e-mails addressed to undefined or nonexistent users. For example, if an e-mail is addressed to "someone@yourdomain.com" but the username "somene" does not exist on that domain, the email is automatically routed to the catch-all account. <br />
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* Try enabling eXeTeL's Spam filter in the Member Facilities area (AU $ 2 for each address per month) if you are receiving spam. Forward all the spam to spam@exetel.com.au to train the spam filter. Do not set it as “catchall” account.<br />
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===What are the incoming and outgoing servers for paid email hosting services?===<br />
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The mail servers for Exetel paid email hosting are as follows.<br />
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* Incoming (POP3) mail server is set to: '''hpop3.exetel.com.au''' <br />
:POP3 PORT: 110<br />
* Outgoing (SMTP) mail server is set to: '''hsmtp.exetel.com.au''' <br />
:SMTP PORT: 25 <br />
(Switch on authenticate with SMTP/outgoing server, no SSL is required)<br />
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===How do I cancel (primary) email hosting?===<br />
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Please visit the [[Service Cancellation#Cancel Email Hosting|Service Cancellation]] page for relevant information on canceling primary email hosting service.<br />
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===How do I cancel secondary email hosting?===<br />
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Please visit the [[Service Cancellation#Cancel Secondary Email Hosting|Service Cancellation]] page for relevant information on canceling secondary email hosting service.<br />
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==How is the Technical Support for paid hosting services?==<br />
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You can always get answers for your questions on paid hosting service from others in Exetel online community forum ( forum.exetel.com.au) or send an email to [mailto:hosting@exetel.com.au hosting@exetel.com.au] with your Service number (Domain name) including details of the issue for further assistance. Based on the type of issue we will respond to your email inquiry within one business day.<br />
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==What are the Terms & Conditions for paid hosting services?==<br />
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Visit http://www.exetel.com.au/w_website_terms_conditions.php to view the terms and conditions for paid hosting service.<br />
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[[Category:Hosting]]</div>Stevej