Difference between revisions of "ADSL Modem and Configuration"
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Any ADSL MODEM would work for ADSL 1 connections. However note that Exetel will only be able to provide you basic information if you are not using a Netcomm or Dynalink MODEM. | Any ADSL MODEM would work for ADSL 1 connections. However note that Exetel will only be able to provide you basic information if you are not using a Netcomm or Dynalink MODEM. | ||
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Any ADSL 2 MODEM is working with Exetel's ADSL 2 services. However, it is better to check with the MODEM manufacturer always. | Any ADSL 2 MODEM is working with Exetel's ADSL 2 services. However, it is better to check with the MODEM manufacturer always. | ||
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Yes, you can use whatever MODEM that suits you. However ensure that the MODEM is not locked to any particular network and eXeTeL is unable to assist if you are not using a Netcomm or Dynalink MODEM. | Yes, you can use whatever MODEM that suits you. However ensure that the MODEM is not locked to any particular network and eXeTeL is unable to assist if you are not using a Netcomm or Dynalink MODEM. | ||
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| + | ==Does an ADSL 1 MODEM work for ADSL 2?== | ||
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| + | Yes ADSL 1 modems should work for ADSL 2. However the speed you can go will be upto 8 Mbps and you will not be able to obtain 100% performance. (since it does not support ADSL 2 modulations). It is better to always check with the MODEM manufacturer. | ||
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| + | ==What is a micro filter?== | ||
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| + | A micro filter is a small device plugged at the back of telephones. It filters out the noise interference on the telephone lines and with every set up this is a requirement. | ||
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This depends on the extra equipment (fax/corded handsets/cordless handsets etc.) you have on your telephone line. | This depends on the extra equipment (fax/corded handsets/cordless handsets etc.) you have on your telephone line. | ||
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| − | ==Does | + | |
| + | ==Does Exetel provide any assistance to set up my MODEM?== | ||
We can assist if it is either a Netcomm or a Dynalink MODEM as eXeTeL personnel are only trained with brands that we resell.Please email residentialsupport@exetel.com.au or Sydney users call 0280301000; national number 1300788141 | We can assist if it is either a Netcomm or a Dynalink MODEM as eXeTeL personnel are only trained with brands that we resell.Please email residentialsupport@exetel.com.au or Sydney users call 0280301000; national number 1300788141 | ||
| − | ==Does | + | |
| + | ==Does Exetel come to my property to install the ADSL connection?== | ||
No. If you have ordered the modem through Exetel we will send you a modem with the factory settings which means the modem will have default settings.Once you recieve the modem that you purchased through Exetel, you can contact the support department to obtain configuration details. | No. If you have ordered the modem through Exetel we will send you a modem with the factory settings which means the modem will have default settings.Once you recieve the modem that you purchased through Exetel, you can contact the support department to obtain configuration details. | ||
| − | ==Does | + | |
| + | ==Does Exetel lock the selling Netcomm and Dynalink MODEMs?== | ||
No, they can be used in any other network. | No, they can be used in any other network. | ||
| − | ==What is the warranty period for Netcomm or Dynalink MODEMs that I can purchase from | + | |
| + | ==What is the warranty period for Netcomm or Dynalink MODEMs that I can purchase from Exetel?== | ||
These MODEMs carry a twelve months warranty. | These MODEMs carry a twelve months warranty. | ||
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No, you do not need to connect the filters or the splitters. Instead you can have the MODEM connected directly to the first wall socket. | No, you do not need to connect the filters or the splitters. Instead you can have the MODEM connected directly to the first wall socket. | ||
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| + | ==The MODEM tends to become very hot when in use and when this occurs the Internet also has problems== | ||
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| + | It is likely the MODEM is not functioning correctly thus causing the Internet to have problems, it would be best to contact the MODEM manufacturer for further assistance. | ||
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Please visit [http://newexewikitest.exetel.com.au/index.php?title=Category:ADSL_Modem_Setup_Guides ADSL Modem Setup Guides] page for more information. | Please visit [http://newexewikitest.exetel.com.au/index.php?title=Category:ADSL_Modem_Setup_Guides ADSL Modem Setup Guides] page for more information. | ||
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Revision as of 10:46, 28 September 2011
Contents
- 1 What MODEM is recommended for ADSL 1?
- 2 Which MODEM is suitable for ADSL 2?
- 3 Can I use the same old MODEM from my previous provider?
- 4 Does an ADSL 1 MODEM work for ADSL 2?
- 5 What is a micro filter?
- 6 How many micro-filters do I need when apply for ADSL 1?
- 7 Can I use the ADSL 1 Micro filters with ADSL 2 service?
- 8 Does Exetel provide any assistance to set up my MODEM?
- 9 Does Exetel come to my property to install the ADSL connection?
- 10 Does Exetel lock the selling Netcomm and Dynalink MODEMs?
- 11 What is the warranty period for Netcomm or Dynalink MODEMs that I can purchase from Exetel?
- 12 I have been using ADSL 1 service and recently switched over to ADSL 2 Naked service. Do I still need the filter/splitter connected?
- 13 The MODEM tends to become very hot when in use and when this occurs the Internet also has problems
- 14 What is ADSL modem username and password?
- 15 Where can I find ADSL modem setup guides?
- 16 I have problems in setting up my ADSL modem
- 17 How do I configure my modem for ADSL
What MODEM is recommended for ADSL 1?
Any ADSL MODEM would work for ADSL 1 connections. However note that Exetel will only be able to provide you basic information if you are not using a Netcomm or Dynalink MODEM.
Which MODEM is suitable for ADSL 2?
Any ADSL 2 MODEM is working with Exetel's ADSL 2 services. However, it is better to check with the MODEM manufacturer always.
Can I use the same old MODEM from my previous provider?
Yes, you can use whatever MODEM that suits you. However ensure that the MODEM is not locked to any particular network and eXeTeL is unable to assist if you are not using a Netcomm or Dynalink MODEM.
Does an ADSL 1 MODEM work for ADSL 2?
Yes ADSL 1 modems should work for ADSL 2. However the speed you can go will be upto 8 Mbps and you will not be able to obtain 100% performance. (since it does not support ADSL 2 modulations). It is better to always check with the MODEM manufacturer.
What is a micro filter?
A micro filter is a small device plugged at the back of telephones. It filters out the noise interference on the telephone lines and with every set up this is a requirement.
How many micro-filters do I need when apply for ADSL 1?
This depends on the extra equipment (fax/corded handsets/cordless handsets etc.) you have on your telephone line.
Can I use the ADSL 1 Micro filters with ADSL 2 service?
We recommend to use ADSL 2 micro-filters for handling the new frequency that ADSL 2 emits.
Does Exetel provide any assistance to set up my MODEM?
We can assist if it is either a Netcomm or a Dynalink MODEM as eXeTeL personnel are only trained with brands that we resell.Please email residentialsupport@exetel.com.au or Sydney users call 0280301000; national number 1300788141
Does Exetel come to my property to install the ADSL connection?
No. If you have ordered the modem through Exetel we will send you a modem with the factory settings which means the modem will have default settings.Once you recieve the modem that you purchased through Exetel, you can contact the support department to obtain configuration details.
Does Exetel lock the selling Netcomm and Dynalink MODEMs?
No, they can be used in any other network.
What is the warranty period for Netcomm or Dynalink MODEMs that I can purchase from Exetel?
These MODEMs carry a twelve months warranty.
I have been using ADSL 1 service and recently switched over to ADSL 2 Naked service. Do I still need the filter/splitter connected?
No, you do not need to connect the filters or the splitters. Instead you can have the MODEM connected directly to the first wall socket.
The MODEM tends to become very hot when in use and when this occurs the Internet also has problems
It is likely the MODEM is not functioning correctly thus causing the Internet to have problems, it would be best to contact the MODEM manufacturer for further assistance.
What is ADSL modem username and password?
Please visit ADSL Username and Password for username and password information
Where can I find ADSL modem setup guides?
Please visit ADSL Modem Setup Guides page for more information.
I have problems in setting up my ADSL modem
Setting up an ADSL modem should be a very, very simple task with, effectively, the user only needing to access the on line set up function in the modem and then inserting the Exetel supplied Modem User Name and Modem Password.
All modern ADSL modems have a one page “how to set up…” set of instructions that can be found in the modem’s manual.
- For modem set up guides on this Wiki please click here.
- For modem set up forum please click here. There is a great deal of information about many modems and their set ups and where you can also post specific questions about issues that aren’t covered in your modem manual
How do I configure my modem for ADSL
AAPT/Powertel
- VPI - 8
- VCI - 35
- Protocol - PPPoE
- Encapsulation - LLC
- VPI - 8
- VCI - 35
- Protocol - PPPoA
- Encapsulation - LLC
- VPI - 8
- VCI - 35
- Protocol - PPPoA
- Encapsulation - VC-MUX
Telstra and Optus
- VPI - 8
- VCI - 35
- Protocol - PPPoE
- Encapsulation - LLC
- VPI - 8
- VCI - 35
- Protocol - PPPoA
- Encapsulation - VC-MUX
