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'''Cabling beyond first socket or main distribution frame'''


An alternate dispute resolution scheme's constitution states that it's functions do not extend to cabling beyond the network termination point.


They go on to say where it's apparent that a fault lies on the customer's side of the network, they can't investigate.


'''Fact'''

Exetel can only investigate to rule in or rule our the actuality of the DSL infrastructure which is between the local exchange, cabling in public land and then cabling to the network boundary point, which is normally just outside of a customers premises for single dwellings (or similar) or to the main distribution frame (MDF) for multi dwellings (or similar).