Difference between revisions of "Complaint Case Studies"

From ExeWiki
Jump to: navigation, search
Line 4: Line 4:
 
== Privately owned and maintained equipment and premises ==
 
== Privately owned and maintained equipment and premises ==
  
Case Study 1: '''ADSL2 & Back to Base Alarm system interference'''
+
Case Study 1: [[ADSL2 (Powertel) CPE - Back to Base Alarm|'''ADSL2 & Back to Base Alarm system interference''']]
[http://exewiki.exetel.com.au/index.php?title=ADSL2_%28Powertel%29_CPE_-_Back_to_Base_Alarm]
 
  
  
Information 1: '''Cabling beyond first socket or main distribution frame'''
+
Information 1: [[Cabling beyond first socket or main distribution frame|'''Cabling beyond first socket or main distribution frame''']]
[http://exewiki.exetel.com.au/index.php?title=Cabling_beyond_first_socket_or_main_distribution_frame]
+
 
 +
 
 +
Information 2: [[Customer premises equipment|'''Customer premises equipment also known as 'CPE'''']]
  
Information 2: '''Customer premises equipment also known as 'CPE''''
 
[http://exewiki.exetel.com.au/index.php?title=Customer_premises_equipment]
 
  
  
Line 18: Line 17:
 
== Early Cancellation Fee ==
 
== Early Cancellation Fee ==
  
Case Study 1: '''ADSL1 $100 Early Cancellation Fee'''
+
Case Study 1:[[Cancellation Fee| '''ADSL1 $100 Early Cancellation Fee''']]
[http://exewiki.exetel.com.au/index.php?title=Cancellation_Fee]
+
 
  
  
Line 26: Line 25:
 
== Prices for new users ==
 
== Prices for new users ==
  
Case Study 1: '''DSL1 Line Activation Fee - No Special Offer'''
+
Case Study 1: [[DSL Line Activation Fee - No Special Offer|'''DSL1 Line Activation Fee - No Special Offer''']]
[http://exewiki.exetel.com.au/index.php?title=DSL_Line_Activation_Fee_-_No_Special_Offer]
+
 
  
  
Line 34: Line 33:
 
== DSL application is rejected on technical grounds ==
 
== DSL application is rejected on technical grounds ==
  
Case Study 1: '''DSL1 Application Rejected - transmission loss too high'''
+
Case Study 1:[[ADSL1 Application Rejected - transmission loss too high| '''ADSL1 Application Rejected - transmission loss too high''']]
[http://exewiki.exetel.com.au/index.php?title=ADSL1_Application_Rejected_-_transmission_loss_too_high]
 

Revision as of 10:53, 13 September 2011