Difference between revisions of "Complaint Case Studies"

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Case Study 1:[[ADSL1 Application Rejected - transmission loss too high| '''ADSL1 Application Rejected - transmission loss too high''']]
 
Case Study 1:[[ADSL1 Application Rejected - transmission loss too high| '''ADSL1 Application Rejected - transmission loss too high''']]
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==ADSL 1 Case Studies==
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Case Study 1:[[No Auth|'''No Auth''']]
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Case Study 2:[[Slow Speeds|'''Slow Speeds''']]
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== Naked ADSL 2 Case Studies==
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Case Study 1: [[Connection Activated However Cabling Incomplete|'''Connection Activated However Cabling Incomplete''']]

Revision as of 05:25, 22 September 2011

Complaint Case Studies


Privately owned and maintained equipment and premises

Case Study 1: ADSL2 & Back to Base Alarm system interference


Information 1: Cabling beyond first socket or main distribution frame


Information 2: Customer premises equipment also known as 'CPE'



Early Cancellation Fee

Case Study 1: ADSL1 $100 Early Cancellation Fee



Prices for new users

Case Study 1: DSL1 Line Activation Fee - No Special Offer



DSL application is rejected on technical grounds

Case Study 1: ADSL1 Application Rejected - transmission loss too high


ADSL 1 Case Studies

Case Study 1:No Auth

Case Study 2:Slow Speeds


Naked ADSL 2 Case Studies

Case Study 1: Connection Activated However Cabling Incomplete