Complaint Case Studies

From ExeWiki
Revision as of 10:41, 13 September 2011 by Bhagyam (talk | contribs) (Created page with "== Privately owned and maintained equipment and premises == Case Study 1: '''ADSL2 & Back to Base Alarm system interference''' [http://exewiki.exetel.com.au/index.php?title=ADSL...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Privately owned and maintained equipment and premises

Case Study 1: ADSL2 & Back to Base Alarm system interference [1]


Information 1: Cabling beyond first socket or main distribution frame [2]

Information 2: Customer premises equipment also known as 'CPE' [3]


Early Cancellation Fee

Case Study 1: ADSL1 $100 Early Cancellation Fee [4]



Prices for new users

Case Study 1: DSL1 Line Activation Fee - No Special Offer [5]



DSL application is rejected on technical grounds

Case Study 1: DSL1 Application Rejected - transmission loss too high [6]