Complaint Case Studies
Contents
Privately owned and maintained equipment and premises
Case Study 1: ADSL2 & Back to Base Alarm system interference
Information 1: Cabling beyond first socket or main distribution frame
Information 2: Customer premises equipment also known as 'CPE'
Early Cancellation Fee
Case Study 1: ADSL1 $100 Early Cancellation Fee
Prices for new users
Case Study 1: DSL1 Line Activation Fee - No Special Offer
DSL application is rejected on technical grounds
Case Study 1: ADSL1 Application Rejected - transmission loss too high
ADSL 1 Case Studies
Case Study 1:No Auth
Case Study 2:Slow Speeds
Naked ADSL 2 Case Studies
Case Study 1: Connection Activated However Cabling Incomplete