Difference between revisions of "Email Client Setup Guides"

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(Outgoing servers if your ISP is not Exetel)
(Generic Email Account Settings for Free Exemail Service)
 
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The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:
 
The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:
  
*'''Username:'' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)  
+
 
 +
Incoming Server Settings:
 +
 
 +
'''* Without SSL:
 +
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)  
  
 
*'''Password:''' yourpassword  
 
*'''Password:''' yourpassword  
Line 44: Line 48:
  
 
*'''Incoming Mail Port:'''110  
 
*'''Incoming Mail Port:'''110  
 +
 +
*'''SSL/TLS:''' OFF
 +
 +
'''* With SSL:
 +
*'''Username:''' yourmailbox@exemail.com.au (NOT @exeTEL.com.au)
 +
 +
*'''Password:''' yourpassword
 +
 +
*'''Incoming Mail server:'''pop3.[state].exemail.com.au
 +
 +
*'''Mailbox type:''' POP3
 +
 +
*'''Incoming Mail Port:'''995
  
 
*'''SSL/TLS:''' ON
 
*'''SSL/TLS:''' ON
  
*'''Outgoing Mail server:'''
+
Outgoing Server Settings:
  
 
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span>
 
<span style="color:darkblue;">'''* With Exetel IP, can use our smtp server </span>
Line 53: Line 70:
 
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span>
 
<span style="color:blue;">smtp.[state].exemail.com.au without smtp authentication configuration.</span>
  
<span style="color:blue;">port: 25 (default)</span>
+
*'''port:''' 25 (default)</span>
  
<span style="color:blue;">SSL/TLS: on (default)</span>
+
*'''SSL/TLS:''' on (default)</span>
 
   
 
   
 
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span>
 
<span style="color:darkblue;">'''* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure '''</span>
  
<span style="color:blue;">server: smtp.[state].exemail.com.au</span>
+
*'''server:''' smtp.[state].exemail.com.au</span>
  
<span style="color:blue;">SMTP authentication: enable</span>
+
*'''SMTP authentication:''' enable</span>
  
<span style="color:blue;">Username: exemail address</span>
+
*'''Username:''' exemail address</span>
  
<span style="color:blue;">password: exemail password</span>
+
*'''password:''' exemail password</span>
  
<span style="color:blue;">SSL/TLS: on</span>
+
*'''SSL/TLS:''' on</span>
  
<span style="color:blue;">Port: 587</span>
+
*'''Port:''' 587</span>
  
<span style="color:blue;">Authentication Type : MD5</span>
+
*'''Authentication Type :''' MD5</span>
  
 
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.
 
Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.
Line 272: Line 289:
 
     <td>AAPT : </td>
 
     <td>AAPT : </td>
 
     <td>mail.aapt.net.au</td>
 
     <td>mail.aapt.net.au</td>
 +
  </tr>
 +
  <tr>
 +
    <td>Telstra: </td>
 +
    <td>smtp.telstra.com</td>
 
   </tr>
 
   </tr>
 
   <tr>
 
   <tr>

Latest revision as of 04:00, 31 May 2022

Exemail/Webmail > Email Client Setup Guides


Email Setup Guides for Different Clients

You can find email setup guides for different clients from below links .


  • Outlook Express - Click here for a video or here for a document
  • Outlook 2010 - Click here

OutLook 2019 Please see below attachment.

Outlook2019.PNG

Generic Email Account Settings for Free Exemail Service

Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client.

Generic Email Account Settings for Free Exemail Service

The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:


Incoming Server Settings:

* Without SSL:

  • Username: yourmailbox@exemail.com.au (NOT @exeTEL.com.au)
  • Password: yourpassword
  • Incoming Mail server:pop3.[state].exemail.com.au
  • Mailbox type: POP3
  • Incoming Mail Port:110
  • SSL/TLS: OFF

* With SSL:

  • Username: yourmailbox@exemail.com.au (NOT @exeTEL.com.au)
  • Password: yourpassword
  • Incoming Mail server:pop3.[state].exemail.com.au
  • Mailbox type: POP3
  • Incoming Mail Port:995
  • SSL/TLS: ON

Outgoing Server Settings:

* With Exetel IP, can use our smtp server

smtp.[state].exemail.com.au without smtp authentication configuration.

  • port: 25 (default)
  • SSL/TLS: on (default)

* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure

  • server: smtp.[state].exemail.com.au
  • SMTP authentication: enable
  • Username: exemail address
  • password: exemail password
  • SSL/TLS: on
  • Port: 587
  • Authentication Type : MD5

Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: yourname@exemail.com.au not just 'yourname'.

The SSL should be always ON now, no matter it is with Exetel IP or not.

There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on.


What are the incoming and outgoing servers for Exemail?

Incoming and outgoing mail servers are based on your state and are given below.

 

New South Wales

Victoria

Queensland

Northern Territory

Incoming

pop3.nsw.exemail.com.au

pop3.vic.exemail.com.au

pop3.qld.exemail.com.au

pop3.nt.exemail.com.au

Outgoing

smtp.nsw.exemail.com.au

smtp.vic.exemail.com.au

smtp.qld.exemail.com.au

smtp.nt.exemail.com.au

 

 

 

 

 

 

Tasmania

South Australia

Western Australia

 

Incoming

pop3.tas.exemail.com.au

pop3.sa.exemail.com.au

pop3.wa.exemail.com.au

 

Outgoing

smtp.tas.exemail.com.au

smtp.sa.exemail.com.au

smtp.wa.exemail.com.au

 

Outgoing servers if your ISP is not Exetel

If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.

ISP Outgoing Mail Server
AAPT : mail.aapt.net.au
Telstra: smtp.telstra.com
Bigpond : mail.bigpond.com / pop.telstra.com
Blink Internet : mail.blink.m2.com.au
Dodo : smtp.dodo.com.au
iiNet : mail.iinet.net.au
Internode: mail.internode.on.net
iPrimus smtp.iprimus.com.au
OntheNet mail.onthenet.com.au
Optusnet : mail.optusnet.com.au
Ozemail : smtp.ozemail.com.au
People Telecom : smtp.syd.people.net.au (NSW)
Three (3G Mobile) : smtp.three.com.au
TPG : mail.tpg.com.au
Unwired : esmtp.unwired.com.au **
Virgin Mobile 3G smtp.virginbroadband.com.au
Vodafone 3G smtp.vodafone.net.au

Webmail Service

Your email accounts can also be accessed through a normal web browser:

  • Username: yourmailbox@exemail.com.au (NOT @exeTEL.com.au)
  • Password: yourpassword