Email Client Setup Guides

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Exemail/Webmail > Email Client Setup Guides

Email Setup Guides for Different Clients

You can find email setup guides for different clients from below links .

  • Outlook Express - Click here for a video or here for a document
  • Outlook 2010 - Click here

Generic Email Account Settings for Free Exemail Service

The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:

  • Username: (NOT
  • Password: yourpassword
  • Incoming Mail server: pop3.[state]
  • Mailbox type: POP3
  • Incoming Mail Port: 110
  • SSL: Off
  • Outgoing Mail server: smtp.[state]
  • Outgoing Mail Port: 25
  • SSL: Off

The outgoing email server does not require a login whilst you are using an Exetel connection.

Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: not just 'yourname'.

If you're using Mozilla Thunder Bird it is recommended that you take off "connection security" as it could cause problems with authentication to the mail server. The following is instructions on disabling the connection security (This ONLY applies to Thunder Bird):

Tools -> account settings -> Outgoing Server (SMTP) -> Edit -> Untick Use name and password -> Connection security: None -> OK

What are the incoming and outgoing servers for Exemail?

Incoming and outgoing mail servers are based on your state and are given below.


New South Wales



Northern Territory










South Australia

Western Australia






Outgoing servers if your ISP is not Exetel

If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.

ISP Outgoing Mail Server
Bigpond :
Blink Internet :
Dodo :
iiNet :
Optusnet :
Ozemail :
People Telecom : (NSW)
Three (3G Mobile) :
Unwired : **
Virgin Mobile 3G
Vodafone 3G

Webmail Service

Your email accounts can also be accessed through a normal web browser:

  • Username: (NOT
  • Password: yourpassword