Email Client Setup Guides

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Revision as of 01:35, 29 October 2021 by Stevej (talk | contribs) (Outgoing servers if your ISP is not Exetel)
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Exemail/Webmail > Email Client Setup Guides

Email Setup Guides for Different Clients

You can find email setup guides for different clients from below links .

  • Outlook Express - Click here for a video or here for a document
  • Outlook 2010 - Click here

OutLook 2019 Please see below attachment.


Generic Email Account Settings for Free Exemail Service

Since we enabled SMTP auth on our smtp servers, please follow the below recommended settings when setting up the email client.

Generic Email Account Settings for Free Exemail Service

The settings you need to enter in to your email client software after (Microsoft Outlook, OutlookExpress, Netscape Email etc) you have created your Exetel email account(s) are:

  • 'Username: (NOT
  • Password: yourpassword
  • Incoming Mail server:pop3.[state]
  • Mailbox type: POP3
  • Incoming Mail Port:110
  • Outgoing Mail server:

* With Exetel IP, can use our smtp server

smtp.[state] without smtp authentication configuration.

port: 25 (default)

SSL/TLS: on (default)

* With non-Exetel IPs, or any Exetel IP if needs to use smtp authentication configuration, couple of things need to configure

server: smtp.[state]

SMTP authentication: enable

Username: exemail address

password: exemail password


Port: 587

Authentication Type : MD5

Please remember that when entering your email address in to your email client you must use the full email address in the account name field, eg: not just 'yourname'.

The SSL should be always ON now, no matter it is with Exetel IP or not.

There might be exemail email accounts still using SSL off but they are only for old email addresses for compatibility, we suggest to use SSL on from now on.

What are the incoming and outgoing servers for Exemail?

Incoming and outgoing mail servers are based on your state and are given below.


New South Wales



Northern Territory










South Australia

Western Australia






Outgoing servers if your ISP is not Exetel

If your ISP is not Exetel, you will not be able to use the above outgoing email servers. Please use your ISP's email servers. If you run into issues with sending emails whilst using these servers please contact your ISP (Internet) for troubleshooting.

ISP Outgoing Mail Server
Bigpond : /
Blink Internet :
Dodo :
iiNet :
Optusnet :
Ozemail :
People Telecom : (NSW)
Three (3G Mobile) :
Unwired : **
Virgin Mobile 3G
Vodafone 3G

Webmail Service

Your email accounts can also be accessed through a normal web browser:

  • Username: (NOT
  • Password: yourpassword