Difference between revisions of "Fibre - Support Information"
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<yambe:breadcrumb self="Fibre - Support Information">Category:Fibre Broadband|Fibre Broadband</yambe:breadcrumb> | <yambe:breadcrumb self="Fibre - Support Information">Category:Fibre Broadband|Fibre Broadband</yambe:breadcrumb> | ||
+ | ==Fibre Supplier and EU Responsibility== | ||
+ | {| style="float: center; border: 1px #66FFCC solid;" | ||
+ | | bgcolor="#99FFFF" | Accountability | ||
+ | | bgcolor="#99FFFF" | Type of fault | ||
+ | | bgcolor="#99FFFF" | Resolution | ||
+ | |- | ||
+ | | bgcolor="#CCFFFF" | Supplier | ||
+ | | bgcolor="#CCFFFF" | <ul><li> Power Supply Unit (PSU) </li><li>Optical Network Terminal (ONT) </li><li> Drop cable down </li><li> Street network down </li><li> Backbone network </li><li> Switch components </li></ul> | ||
+ | | bgcolor="#CCFFFF" | Supplier will dispatch the required workforce to resolve these issues | ||
+ | |- | ||
+ | |} | ||
+ | {| style="float: center; border: 1px #66FFCC solid;" | ||
+ | | bgcolor="#99FFFF" | End User | ||
+ | |- | ||
+ | | bgcolor="#CCFFFF" | <ul><li> Battery backup failure </li><li> End user power outage </li><li> Street power outage </li><li> Internal wiring </li><li> Damage to NBN infrastructure (NTU, PSU, Drop cable...etc) </li><li> In premise gateway </li></ul> | ||
+ | |- | ||
+ | |} | ||
+ | |||
Revision as of 03:17, 9 September 2011
Fibre Supplier and EU Responsibility
Accountability | Type of fault | Resolution |
Supplier |
|
Supplier will dispatch the required workforce to resolve these issues |
End User |
|