Difference between revisions of "Fibre - Support Information"

Revision as of 03:19, 9 September 2011

Fibre Broadband > Fibre - Support Information

Accountability	Type of fault	Resolution
Supplier	Power Supply Unit (PSU) Optical Network Terminal (ONT) Drop cable down Street network down Backbone network Switch components	Supplier will dispatch the required workforce to resolve these issues
End User	Battery backup failure End user power outage Street power outage Internal wiring Damage to NBN infrastructure (NTU, PSU, Drop cable...etc) In premise gateway

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 | bgcolor="#CCFFFF" | Supplier will dispatch the required workforce to resolve these issues
 |-
-|}
-{| style="float: center; border: 1px #66FFCC solid;"
 | bgcolor="#99FFFF" | End User
-|-
 | bgcolor="#CCFFFF" | <ul><li> Battery backup failure </li><li> End user power outage </li><li> Street power outage </li><li> Internal wiring </li><li> Damage to NBN infrastructure (NTU, PSU, Drop cable...etc) </li><li> In premise gateway </li></ul>
+| bgcolor="#CCFFFF" |
 |-
 |}