Internet on Mobile Handsets

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Revision as of 07:00, 10 November 2011 by Bhagyam (talk | contribs) (Am I able to use Mobile Broadband service on any 3G mobile?)
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Mobile Broadband on a Handset

I want to use Mobile Broadband on my handset? Will my handset work on it?

For Mobile Broadband compliant handsets, we have provided a current list of Mobile Broadband handsets here; http://www.exetel.com.au/residential-hspa-compatibility.php


My Handset is not on the list, can it still work?

We advise to use compliant handsets; however, if you do wish to use your current handset you will have to make sure it is a 3G, 2100MHZ UTMS supported handset. Non-HSPA phones speeds are also slower (approximately 200-384Kpbs). Use with caution.


Am I able to use Mobile Broadband service on any 3G mobile?

Yes, you can use mobile broadband on any 3G mobile, however, the mobile has to be unlocked and set up accordingly.

Do Blackberry’s work with Mobile Broadband service?

Please be advised although you will be able to make and receive calls as well as search the internet, the email function on the Blackberry will not work with this service.


Does Mobile Broadband service work through the iPhone?

Yes mobile broadband would work through the iPhone provided that it isn't locked to any network.


Which service can use on the iPhone? (Voice + Data) or (Data)?

Both services would effectively work on the iPhone, however the Data service would only allow for an Internet service through the iPhone.


How do I make/receive calls if I use my Mobile Broadband USIM in my handset?

Upon activation you will be given a mobile number to make and receive incoming calls and SMS. Outgoing calls at very competitive rates can also be made via Exetel’s MoIP Application, available to download here: http://www.exetel.com.au/residential-moip-overview.php.

What happens if

A mobile Broadband layer 2 user uses their SIM in an iPhone or iPad?

If a Layer 2 mobile broadband SIM is used in an iPhone on default Exetel/Optus APN settings, data will not work because the iPhone uses the YesINTERNET APN which is not provisioned on Layer 2 services.

If the iPhone has been jail broken so that non-standard APNs can be used then this is not supported by Exetel/Optus or Apple. All data on the Layer 2 service should go down the EXETEL1 APN. Any data traffic sent down the CONNECT APN due to jail breaking a handset & changing the default Optus APN settings will incur the high WAP data charge of $1.43 per MB. As this is a mobile broadband service, Calls & SMS may not work and could be charged at the applicable plan rate.

If a Layer 2 mobile broadband SIM is used in an iPad, the APN settings must be configured to use data over the EXETEL1 APN.

The CONNECT APN for data use must NEVER be configured or this will incur the high data charge of $1.43 per MB. Exetel/Optus does not support any kind of tethering for iPads


A mobile broadband layer 2 user uses their SIM in an android phone or tablet?

If a Layer 2 mobile broadband SIM is used in an Android Phone or Tablet the user must configure the APN settings to use data over the EXETEL1 APN. The CONNECT APN for data use must NEVER be configured or this will incur the high data charge of $1.43 per MB.


A mobile broadband layer 2 user uses their SIM in any other handset (Symbian or other)?

If the Layer 2 mobile broadband SIM is used in a Symbian or other device the user must configure the APN settings to use data over the EXETEL1 APN. The CONNECT APN for data use must NEVER be configured or this will incur the high data charge of $1.43 per MB.


A mobile broadband layer 3 user uses their SIM in an iPhone or iPad?

If a Layer 3 mobile broadband SIM is used in an iPhone on default Exetel/Optus APN settings, data will not work because the iPhone uses the YesINTERNET APN which is not provisioned on Layer 3 mobile broadband services.

If the iPhone has been jail broken so that non-standard APNs can be used then this is not supported by Exetel/Optus or Apple.

As this is a mobile broadband service, Calls & SMS may not work and could be charged at the applicable plan rate.

If a Layer 3 mobile broadband SIM is used in an iPad, the APN settings must be configured to use data over the CONNECT APN. This will be applied at the Layer 3 mobile broadband rate.


A mobile broadband layer 3 user uses their SIM in an android phone or tablet?

If a Layer 3 mobile broadband SIM is used in an Android Phone or Tablet, the APN settings must be configured to use data over the CONNECT APN. This will be applied at the Layer 3 mobile broadband data rate. As this is a mobile broadband service, Calls & SMS may not work and could be charged at the applicable plan rate.


A mobile broadband layer 3 user uses their SIM in any other handset (Symbian or other)?

If a Layer 3 mobile broadband SIM is used in a Symbian or other device, the APN settings must be configured to use data over the CONNECT APN.

This will be applied at the Layer 3 mobile broadband data rate. As this is a mobile broadband service, Calls & SMS may not work and could be charged at the applicable plan rate.


An iPhone or iPad mobile user uses their SIM in a USB modem (stick) over a layer 2 mobile broadband service?

If an iPhone or iPad user on a mobile CAP or per minute plan puts their SIM in a Layer 2 mobile broadband device, it will not work because they will not have the Layer 2 EXETEL1 APN provisioned

An android phone or tablet mobile user uses their SIM in a USB modem (stick) over a layer 2 mobile broadband service? If an android phone or tablet user on a mobile CAP or per minute plan puts their SIM in a Layer 2 mobile broadband device, it will not work because they will not have the Layer 2 EXETEL1 APN provisioned

Any other handset (Symbian or other) mobile user uses their SIM in a USB modem (stick) over a layer 2 mobile broadband service? If an Symbian or other user on a mobile CAP or per minute plan puts their SIM in a Layer 2 mobile broadband device, it will not work because they will not have the Layer2 EXETEL1 APN provisioned


An iPhone or iPad mobile user uses their SIM in a USB modem (stick) over a layer 3 mobile broadband service?

If an iPhone or iPad user on a mobile CAP or per minute plan puts their SIM in a Layer 3 mobile broadband device, they will incur the high data charge of $1.43 per MB for all data traffic


An android phone or tablet mobile user uses their SIM in a USB modem (stick) over a layer 3 mobile broadband service?

If an Android Phone or Tablet user on a mobile CAP or per minute plan puts their SIM in a Layer 3 mobile broadband device, they will incur the high data charge of $1.43 per MB for all data traffic.


Any other handset (Symbian or other) mobile user uses their SIM in a USB modem (stick) over a layer 3 mobile broadband service?

If a Symbian or other user on a mobile CAP or per minute plan puts their SIM in a Layer 3 mobile broadband device, they will incur the high data charge of $1.43 per MB for all data traffic.