Difference between revisions of "Mobile Broadband Support Information"

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(HSPA Technology)
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<yambe:breadcrumb self="Mobile Broadband Support Information">Category:Mobile Broadband|Mobile Broadband</yambe:breadcrumb>
 
<yambe:breadcrumb self="Mobile Broadband Support Information">Category:Mobile Broadband|Mobile Broadband</yambe:breadcrumb>
  
== HSPA Technology ==
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== Mobile Broadband Technology ==
  
  
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=== Am I able to use the HSPA on any 3G mobile? ===
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=== Am I able to use Mobile Broadband service on any 3G mobile? ===
  
  
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=== Does the HSPA work through the iPhone? ===  
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=== Does Mobile Broadband service work through the iPhone? ===  
  
  
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=== Is the HSPA service similar to Wireless? ===
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=== Is Mobile Broadband service similar to Wireless? ===
  
  
 
No, both are different and have different technology.
 
No, both are different and have different technology.
 
 
  
 
==Connection Issues ==
 
==Connection Issues ==

Revision as of 04:09, 8 September 2011

Mobile Broadband > Mobile Broadband Support Information


Mobile Broadband Technology

How does the HSPA technology works?

The HSPA technology runs through a mobile towers to provide you with an Internet connection.


What do I enter for SP code?

The SP code has to be BROADBAND this has to be entered in capslock.


Am I able to use Mobile Broadband service on any 3G mobile?

Yes, however the mobile has to be unlocked. The setup of the mobile must also be done, eXeTeL is unable to assist with any mobile phones as we are not trained with this piece of hardware.


Does Mobile Broadband service work through the iPhone?

Yes, provider the phone isn't locked to any network.


Which service can use on the iPhone? (Voice + Data) or (Data)?

Both services would effectively work on the iPhone, however the Data service would only allow for an Internet service through the iPhone.


What is the PUK code?

You will need to contact eXeTeL to retrieve the PUK code.


Is Mobile Broadband service similar to Wireless?

No, both are different and have different technology.

Connection Issues

Yagi Antenna

Why my Yagi Antenna did not delivered with the Mobile Broadband MODEM?

You will receive the Yagi Antenna, one or two days after receiving the SIM/Modem as The Yagi antennas are placed as a separate order.


Can I ask technical support from Exetel to install my Yagi Antenna?

Exetel does not provide any technical assistance to install Yagi antenna. You will need to do this by yourself.