Mobile Voice FAQs

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Mobile Voice > Mobile Voice FAQs


Global Roaming

Information on our Global Roaming feature can be found here

Keeping your Existing Mobile Number (Porting)

Information on porting your number over to Exetel can be found here


General Packet Radio Service (GPRS)


What are the mobile phone settings required for a data connection (Optus)?

The method to input GPRS settings may vary by the manufacturer and the model of the phone. Usually the options to change the data connection settings are can be found at Settings -> Connection -> Network on your phone.

The details given below are for a typical example of a Nokia phone.

Connection Name - Optus (or anything)

Data Bearer - GPRS

Access point name - Internet

User Name - (none)

Password - (none)

Authentication - Normal

Note: If you are using an Apple iPhone the APN should be set as 'YesINTERNET'; For all SIMs for mobile services on the layer 3 service it should be 'INTERNET'. For more information on APNs, refer:Mobile and Mobile Broadband Email and APN Settings


Can I use a mobile voice plan with a broadband dongle?

No, you cannot use a mobile voice plan with a broadband dongle as the APN used is not a broadband APN.