Mobile and Mobile Broadband - Billing

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Mobile Broadband > Mobile Broadband - Billing



Is there an activation fee for Mobile Broadband?

Yes, there is an activation fee for Mobile Broadband services and it may vary depending on the supplier and the plan. You can find the relevant activation fee for your service in the order form.

The applicable activation fee will be debited from your nominated bank account/credit card on the same day or the following business day you activate the service


How do I update my current payment details?

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How can I change the invoice address of my Mobile/Mobile Broadband service??

Yes. It is possible to change the address of the Mobile/Mobile Broadband. However, previous invoice details will not be changed.Please contact billing@exetel.com.au regarding this.

How do I cancel my Mobile Broadband service?

Please visit Service Cancellation page for specific details.