User contributions
- 09:39, 11 March 2020 (diff | hist) . . (+344) . . Billing - General Information (current)
- 02:26, 5 November 2019 (diff | hist) . . (+5) . . Billing - General Information (→What is the Exetel billing cycle?)
- 02:44, 25 September 2019 (diff | hist) . . (+116) . . Billing - General Information (→What is the email address for billing?)
- 02:43, 25 September 2019 (diff | hist) . . (+7) . . Billing - General Information (→I ordered a modem when signing up with ADSL service & modem received only today. But I do not require a modem now. How can I get the money back?)
- 02:39, 25 September 2019 (diff | hist) . . (-304) . . Billing - General Information (→I have several services with Exetel, is there any easy way of handling all the services with one account?)
- 02:37, 25 September 2019 (diff | hist) . . (-142) . . Billing - General Information (→Are there any costs involved in doing an ownership transfer?)
- 02:36, 25 September 2019 (diff | hist) . . (-98) . . Billing - General Information (→How do I change ownership of my service to another person (Third party)?)
- 02:31, 25 September 2019 (diff | hist) . . (-82) . . Billing - General Information (→Is it possible to arrange a refund for the unused period of my service if I have canceled it in the mid of month?)
- 02:29, 25 September 2019 (diff | hist) . . (-71) . . Billing - General Information (→Can Exetel refund the overdrawn or dishonor fees charged from me?)
- 02:26, 25 September 2019 (diff | hist) . . (-713) . . Billing - General Information (→Can you waive off $100 early cancellation charge?)
- 02:25, 25 September 2019 (diff | hist) . . (-162) . . Billing - General Information (→How much is the Early Termination Charge (ETC) for Exetel?)
- 02:23, 25 September 2019 (diff | hist) . . (+9) . . Billing - General Information (→How can I find out when my ADSL/Fibre/Mobile service contract is to end?)
- 02:21, 25 September 2019 (diff | hist) . . (+1) . . Billing - General Information (→What is an ETC charge?)
- 02:20, 25 September 2019 (diff | hist) . . (+15) . . Billing - General Information (→Are there any hidden cancellation fees?)
- 02:17, 25 September 2019 (diff | hist) . . (-36) . . Billing - General Information (→How do I cancel a service?)
- 02:17, 25 September 2019 (diff | hist) . . (-4) . . Billing - General Information (→Pioneer Discount)
- 02:15, 25 September 2019 (diff | hist) . . (-23) . . Billing - General Information (→I have an ADSL service and a mobile service with Exetel. They are billed separately. Can you bill them in one invoice?)
- 02:14, 25 September 2019 (diff | hist) . . (-55) . . Billing - General Information (→Why am I still blocked after payment for the outstanding invoice?)
- 02:10, 25 September 2019 (diff | hist) . . (-13) . . Billing - General Information (→What will happen when merge customer IDs?)
- 02:07, 25 September 2019 (diff | hist) . . (+6) . . Billing - General Information (→How do I change my payment/direct debit details?)
- 02:01, 25 September 2019 (diff | hist) . . (+48) . . Billing - General Information (→What do I do when my service gets blocked for failed payment?)
- 01:54, 25 September 2019 (diff | hist) . . (-41) . . Billing - General Information (→Why can't you automatically debit the usage interim bill?)
- 01:50, 25 September 2019 (diff | hist) . . (+82) . . Billing - General Information (→What is the interim billing amount I have for services?)
- 01:48, 25 September 2019 (diff | hist) . . (+6) . . Billing - General Information (→How do I pay for my interim bill?)
- 01:46, 25 September 2019 (diff | hist) . . (-6) . . Billing - General Information (→Can the billing dates be adjusted as per my convenience?)
- 01:43, 25 September 2019 (diff | hist) . . (+9) . . Billing - General Information (→How do I change my credit card details?)
- 01:42, 25 September 2019 (diff | hist) . . (+13) . . Billing - General Information (→How can I access my Invoices?)
- 01:40, 25 September 2019 (diff | hist) . . (-33) . . Billing - General Information (→I have different services with you and been charged with different invoices with credit card surcharges, Can I have all the services in one invoice?)
- 01:36, 25 September 2019 (diff | hist) . . (-7) . . Billing - General Information (→Why did you debit our account with a credit card surcharge without our knowledge of such a charge?)
- 01:16, 25 September 2019 (diff | hist) . . (+50) . . Billing - General Information (→Can the administration fee of $3.00 imposed on certain plans be affected by the payment method (direct debit/credit card) that I use to pay for services?)
- 01:13, 25 September 2019 (diff | hist) . . (+103) . . Billing - General Information (→What is the Exetel billing cycle?)
- 01:11, 25 September 2019 (diff | hist) . . (+55) . . Billing - General Information (→How is first month Pro rata monthly fee calculated?)
- 01:10, 25 September 2019 (diff | hist) . . (+6) . . Billing - General Information (→What is the Exetel billing cycle?)
- 01:09, 25 September 2019 (diff | hist) . . (-1) . . Billing - General Information (→What is the Exetel billing cycle?)
- 01:08, 25 September 2019 (diff | hist) . . (+40) . . Billing - General Information (→What is the Exetel billing cycle?)
- 00:51, 25 September 2019 (diff | hist) . . (+401) . . Billing - General Information (→What is the Exetel billing cycle?)
- 08:22, 14 August 2018 (diff | hist) . . (-328) . . Billing - General Information (→Failed Payment)
- 04:34, 14 August 2018 (diff | hist) . . (+5) . . Billing - General Information (→Can you adjust the interim billing amount as per my convenience)
- 04:28, 14 August 2018 (diff | hist) . . (-39) . . Billing - General Information (→How do I pay for my interim bill?)
- 04:27, 14 August 2018 (diff | hist) . . (-53) . . Billing - General Information (→I have been asked to pay a usage interim bill. I have always paid for excess usage with the next monthly invoice. Why do I have to pay for it during the month of use?)
- 04:25, 14 August 2018 (diff | hist) . . (+21) . . Billing - General Information (→What is an interim bill?)
- 04:24, 14 August 2018 (diff | hist) . . (-49) . . Billing - General Information (→What modes of payment are available to pay for my Exetel service?)
- 04:22, 14 August 2018 (diff | hist) . . (+58) . . Billing - General Information (→How can I retrieve my previous invoices after the service cancellation and is there any charge applicable?)
- 04:11, 14 August 2018 (diff | hist) . . (-41) . . Billing - General Information (→Charges)
- 04:53, 29 August 2017 (diff | hist) . . (-427) . . Billing - General Information (→Why is my service blocked for failed payment?)
- 04:52, 29 August 2017 (diff | hist) . . (+128) . . Billing - General Information (→What will happen if I don't pay my ADSL/Mobile Broadband etc bill on-time?)
- 03:52, 29 August 2017 (diff | hist) . . (+149) . . Billing - General Information (→Can I speak to someone at the Billing department?)
- 03:49, 29 August 2017 (diff | hist) . . (+3) . . Billing - General Information (→How can I check my current months usage?)
- 03:49, 29 August 2017 (diff | hist) . . (-435) . . Billing - General Information (→How can I view unbilled charges?)
- 03:49, 29 August 2017 (diff | hist) . . (+5) . . N File:Usage check.JPG (Usage) (current)
- 03:33, 29 August 2017 (diff | hist) . . (+69) . . Billing - General Information (→How can I know when my ADSL, Mobile or other service contract is to end?)
- 06:17, 10 August 2017 (diff | hist) . . (-349) . . Billing - General Information (→What is the interim billing amount I have for services?)
- 06:15, 10 August 2017 (diff | hist) . . (-143) . . Billing - General Information (→How do I pay for my interim bill?)
- 06:12, 10 August 2017 (diff | hist) . . (+78) . . Billing - General Information (→What is an interim bill?)
- 06:11, 10 August 2017 (diff | hist) . . (-387) . . Billing - General Information (→Changing Payment Details)
- 06:05, 10 August 2017 (diff | hist) . . (+22) . . Billing - General Information (→Can the billing dates be adjusted as per my convenience?)
- 06:02, 10 August 2017 (diff | hist) . . (+5) . . Billing - General Information (→How do I change my credit card details?)
- 06:01, 10 August 2017 (diff | hist) . . (+198) . . Billing - General Information (→How do I change my credit card details?)
- 05:58, 10 August 2017 (diff | hist) . . (-171) . . Billing - General Information (→Could I use my AMEX card/ VISA card or bpay to pay my bill?)
- 04:07, 10 August 2017 (diff | hist) . . (-5) . . Billing - General Information (→What modes of payment are available to pay for my Exetel service?)
- 04:06, 10 August 2017 (diff | hist) . . (0) . . Billing - General Information (→How do I read my Invoice?)
- 04:05, 10 August 2017 (diff | hist) . . (+148) . . Billing - General Information (→How do I read my Invoice?)
- 03:54, 10 August 2017 (diff | hist) . . (+19) . . N File:Read invoice.JPG (How to read invoice) (current)
- 03:51, 10 August 2017 (diff | hist) . . (+59) . . Billing - General Information (→Can I recieve invoices via email?)
- 03:46, 10 August 2017 (diff | hist) . . (+2) . . Billing - General Information (→How can I access my Invoices?)
- 03:45, 10 August 2017 (diff | hist) . . (+1) . . Billing - General Information (→How can I access my Invoices?)
- 03:45, 10 August 2017 (diff | hist) . . (+151) . . Billing - General Information (→How can I access my Invoices?)
- 03:43, 10 August 2017 (diff | hist) . . (+25) . . N File:Corp reg invoice.JPG (Corporate regular invoice) (current)
- 03:40, 10 August 2017 (diff | hist) . . (-30) . . Billing - General Information (→How can I access my Invoices?)
- 03:39, 10 August 2017 (diff | hist) . . (+22) . . N File:Corp invoice.JPG (Corporate invoice view) (current)
- 03:35, 10 August 2017 (diff | hist) . . (0) . . Billing - General Information (→How can I access my Invoices?)
- 03:33, 10 August 2017 (diff | hist) . . (-278) . . Billing - General Information (→How can I access my Invoices?)
- 03:31, 10 August 2017 (diff | hist) . . (+12) . . N File:Invoice view.PNG (Invoice view) (current)
- 03:15, 10 August 2017 (diff | hist) . . (-14) . . Billing - General Information (→I have different services with you and been charged with different invoices with credit card surcharge of $1.10, Can I have all the services in one invoice?)
- 03:13, 10 August 2017 (diff | hist) . . (+3) . . Billing - General Information (→Why did you debit our account with a credit card surcharge without our knowledge of such a charge?)
- 02:59, 10 August 2017 (diff | hist) . . (-95) . . Billing - General Information (→I see that I have been charged with a $3.00 account administration charge. Is there anyway I could avoid this charge?)
- 02:58, 10 August 2017 (diff | hist) . . (-126) . . Billing - General Information (→How is first month Pro rata monthly fee calculated?)
- 02:47, 10 August 2017 (diff | hist) . . (+48) . . Billing - General Information (→How is first month Pro rata monthly fee calculated?)
- 02:42, 10 August 2017 (diff | hist) . . (-7) . . Billing - General Information (→What is the Exetel billing cycle?)
- 02:41, 25 October 2013 (diff | hist) . . (-608) . . Customer Service Guarantee (CSG) (→What are the various maximum time frames for the CSG to apply?) (current)
- 02:41, 25 October 2013 (diff | hist) . . (+1) . . Customer Service Guarantee (CSG) (→Which services are covered by the Customer Service Guarantee Standard?)
- 02:40, 25 October 2013 (diff | hist) . . (+393) . . Customer Service Guarantee (CSG) (→Why does Exetel request customers to waive the CSG?)
- 02:39, 25 October 2013 (diff | hist) . . (+1) . . Customer Service Guarantee (CSG) (→What is the Customer Service Guarantee?)
- 02:38, 25 October 2013 (diff | hist) . . (-39) . . Customer Service Guarantee (CSG) (→CSG Waiver)
- 00:15, 14 October 2013 (diff | hist) . . (+11) . . Billing - General Information (→Can I recieve invoices via email?)
- 23:54, 13 October 2013 (diff | hist) . . (+51) . . Billing - General Information (→Can I recieve invoices via email?)
- 08:18, 18 September 2013 (diff | hist) . . (-2) . . Billing - General Information (→I have now lodged a fault with your support team with regard to a service issue. Can you refund me for the number of unused days?)
- 08:12, 18 September 2013 (diff | hist) . . (-34) . . Billing - General Information (→I have now lodged a fault with your support team with regard to a service issue. Can you refund me for the number of unused days?)
- 07:53, 18 September 2013 (diff | hist) . . (-777) . . Billing - General Information (→I'm short of funds so I will not be able to pay this upcoming bill by visa card. Can you delay payment by one month?)
- 07:52, 18 September 2013 (diff | hist) . . (+83) . . Service Cancellation (→How do I cancel ADSL/Fibre Broadband service?)
- 02:19, 18 September 2013 (diff | hist) . . (+3) . . Billing - General Information (→How can I retrieve my previous invoices after the service cancellation and is there any charge applicable?)
- 02:18, 18 September 2013 (diff | hist) . . (-126) . . Billing - General Information (→How can I retrieve my previous invoices after the service cancellation and is there any charge applicable?)
- 00:25, 18 September 2013 (diff | hist) . . (-211) . . Billing - General Information (→Can I speak to someone at the Billing department?)
- 05:30, 5 August 2013 (diff | hist) . . (0) . . Billing - General Information (→How do I change ownership of my service to another person (Third party)?)
- 00:38, 19 July 2013 (diff | hist) . . (+21) . . Billing - General Information (→Can you adjust the interim billing amount as per my convenience)
- 00:37, 19 July 2013 (diff | hist) . . (+3) . . Billing - General Information (→Why can't you automatically debit the usage interim bill?)
- 00:35, 19 July 2013 (diff | hist) . . (+26) . . Billing - General Information (→How do I pay for my interim bill?)
- 00:32, 19 July 2013 (diff | hist) . . (+2) . . Billing - General Information (→I have been asked to pay a usage interim bill. I have always paid for excess usage with the next monthly invoice. Why do I have to pay for it during the month of use?)
- 02:52, 18 July 2013 (diff | hist) . . (-2) . . Billing - General Information (→I have been asked to pay a usage interim bill. I have always paid for excess usage with the next monthly invoice. Why do I have to pay for it during the month of use?)