Telephone Telstra - Sales Information

Exetel provides telephony services via the Telstra Network as well as the Optus Network. You could also sign up for long distance call facilities with Exetel while having the telephone service with another provider.

How does Exetel provide telephone services via Telstra?

You have the option of bundling up the telephone line with ADSL or Signing up for a Stand Alone telephone service.

What are the available telephone plans and prices?

Please visit http://www.exetel.com.au/a_plan_pricing_new.php for latest plan details

If you wish to sign up for a Bundled telephone and internet connection via Exetel, please refer

How do I place an order for Telephone via Telstra?

If you need to order a Telephone service with ADSL (Bundled), you need to apply with the ADSL application.

Please find Stand Alone telephone service order form here

How are the call charges?

• International call rates: http://www.exetel.com.au/a_telephone_charges.php
• National and Local call rates: http://www.exetel.com.au/a_plan_pricing_new.php
• Other call charges : http://www.exetel.com.au/a_telephone_charges.php (Select Other Telephone Charges Tab)

What are the install/connection charges for a new telephone service?

The standard install charge for a new line is $59.00. If a technician is required to attend the site, it may be more. These charges are subject to change. To view the full range of current line connection charges please see here: http://www.exetel.com.au/v_wide_coverage.php

Is there any monthly minimum spend?

No with the long distant call service, there is no minimum monthly spend. However, there's a monthly telephone rental.

Do these carry any SLA?

No, as these are residential grade services there is no Service Level Agreement.