Difference between revisions of "Username and Password"
(→What is my user name and password for member facility?) |
(→What is my user name and password for ADSL modem/router?) |
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Usually the username for the member facility is your 10 digit telephone number and the password is either a randomly generated one or your 10 digit telephone number followed by the first two letters of your street address in upper case. | Usually the username for the member facility is your 10 digit telephone number and the password is either a randomly generated one or your 10 digit telephone number followed by the first two letters of your street address in upper case. | ||
| − | == What is my | + | == What is my username and password for ADSL modem/router? == |
| − | + | Username: your ten digit telephone number@(state).exetel.com.au | |
Password: a randomly generated password that was sent to you or your 10 digit telephone number followed by the first two letters of your street address in upper case. | Password: a randomly generated password that was sent to you or your 10 digit telephone number followed by the first two letters of your street address in upper case. | ||
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The username and password's above is for both the modem to gain ADSL access and for your Member Facilities.(for member facilities you need to enter 10 digit service number only) | The username and password's above is for both the modem to gain ADSL access and for your Member Facilities.(for member facilities you need to enter 10 digit service number only) | ||
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==What should I do if I do not remember my user name and pass word?== | ==What should I do if I do not remember my user name and pass word?== | ||
Revision as of 05:20, 3 January 2012
What is my username and password for member facility?
Usually the username for the member facility is your 10 digit telephone number and the password is either a randomly generated one or your 10 digit telephone number followed by the first two letters of your street address in upper case.
What is my username and password for ADSL modem/router?
Username: your ten digit telephone number@(state).exetel.com.au
Password: a randomly generated password that was sent to you or your 10 digit telephone number followed by the first two letters of your street address in upper case.
Examples:
- NSW: Username - 0298765432@nsw.exetel.com.au AND Password - a randomly generated password that was sent to you
- VIC: Username - 0398765432@vic.exetel.com.au AND Password - a randomly generated password that was sent to you
- SA: Username - 0898765432@sa.exetel.com.au AND Password - a randomly generated password that was sent to you
- WA: Username - 0898765432@wa.exetel.com.au AND Password - a randomly generated password that was sent to you
- QLD: Username - 0798765432@qld.exetel.com.au AND Password - a randomly generated password that was sent to you
- NT: Username - 0898765432@nt.exetel.com.au AND Password - a randomly generated password that was sent to you
- TAS: Username - 0398765432@tas.exetel.com.au AND Password - a randomly generated password that was sent to you
- ACT: Username - 026298765432@act.exetel.com.au AND Password - a randomly generated password that was sent to you
The username and password's above is for both the modem to gain ADSL access and for your Member Facilities.(for member facilities you need to enter 10 digit service number only)
What should I do if I do not remember my user name and pass word?
In case you don't remember your user name and pass word, you can simply talk to one of our engineers on 02 8030 1000 and option 2 and they will provide the credentials after verifying the ownership of the account.
