Difference between revisions of "Username and Password"

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[[File:Password.jpg]]
 
[[File:Password.jpg]]
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==How do I change my VoIP password?==
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You can change your VoIP password from members facility area following these steps.
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1. Login to Members facility.
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2. On the left menu goto '''Manage Services''' -> '''VoIP''' .
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[[File:Voip forwarding 1.png]]
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3. Click on '''Reset''' button under Reset Password.
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[[File:Voippw01.jpg]]
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4.Type the New password , Confirm the password and click on '''Change''' button.
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[[File:Voippw02.jpg]]
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[[Category:ADSL]]
 
[[Category:ADSL]]

Revision as of 07:20, 19 April 2012


What is my username and password for member facility?

Usually the username for the member facility is your 10 digit telephone number and the password is either a randomly generated one or your 10 digit telephone number followed by the first two letters of your street address in upper case .


What is my username and password for ADSL modem/router?

Username and password for ADSL modem/router is of the following format.


Username: your ten digit telephone number@(state).exetel.com.au

Password: a randomly generated password that was sent to you or your 10 digit telephone number followed by the first two letters of your street address in upper case.

Examples:

State Username Password
NSW 0298765432@nsw.exetel.com.au a randomly generated password that was sent to you
VIC 0398765432@vic.exetel.com.au a randomly generated password that was sent to you
SA 0898765432@sa.exetel.com.au a randomly generated password that was sent to you
WA 0898765432@wa.exetel.com.au a randomly generated password that was sent to you
QLD 0798765432@qld.exetel.com.au a randomly generated password that was sent to you
NT 0898765432@nt.exetel.com.au a randomly generated password that was sent to you
TAS 0398765432@tas.exetel.com.au a randomly generated password that was sent to you
ACT 026298765432@act.exetel.com.au a randomly generated password that was sent to you


What should I do if I do not remember my user name and pass word?

In case you don't remember your user name and pass word, you can simply talk to one of our engineers on 02 8030 1000 and option 2 and they will provide the credentials after verifying the ownership of the account.


How do I change the password for members facility and adsl modem?

You can change the password for members facility and adsl from your members facility area.

1. Login to Members facility.

2. Click on My Details and select the Login Details option.

3. You can type your new password there and click on the change button.

Password.jpg


How do I change my VoIP password?

You can change your VoIP password from members facility area following these steps.

1. Login to Members facility.

2. On the left menu goto Manage Services -> VoIP .


Voip forwarding 1.png


3. Click on Reset button under Reset Password.


Voippw01.jpg


4.Type the New password , Confirm the password and click on Change button.


Voippw02.jpg