Username and Password

From ExeWiki
Revision as of 05:05, 3 January 2012 by Bhagyam (talk | contribs) (Modem User Name And Password / Members Facilities User Name And Password)
Jump to: navigation, search
ADSL > ADSL Username and Password


What is my user name and password for member facility?

Usually the user name for the member facility is your 10 digit telephone number and the password is either a randomly generated one or your 10 digit telephone number followed by the first two letters of your street address in upper case.


What is my user name and password for ADSL modem/router?

User Name: your ten digit telephone number@(state).exetel.com.au

Password: a randomly generated password that was sent to you or your 10 digit telephone number followed by the first two letters of your street address in upper case.

Examples:

- NSW: Username - 0298765432@nsw.exetel.com.au AND Password - a randomly generated password that was sent to you

- VIC: Username - 0398765432@vic.exetel.com.au AND Password - a randomly generated password that was sent to you

- SA: Username - 0898765432@sa.exetel.com.au AND Password - a randomly generated password that was sent to you

- WA: Username - 0898765432@wa.exetel.com.au AND Password - a randomly generated password that was sent to you

- QLD: Username - 0798765432@qld.exetel.com.au AND Password - a randomly generated password that was sent to you

- NT: Username - 0898765432@nt.exetel.com.au AND Password - a randomly generated password that was sent to you

- TAS: Username - 0398765432@tas.exetel.com.au AND Password - a randomly generated password that was sent to you

- ACT: Username - 026298765432@act.exetel.com.au AND Password - a randomly generated password that was sent to you

The username and password's above is for both the modem to gain ADSL access and for your Member Facilities.(for member facilities you need to enter 10 digit service number only)


What should I do if I do not remember my user name and pass word?

In case you don't remember your user name and pass word, you can simply talk to one of our engineers on 02 8030 1000 and option 2 and they will provide the credentials after verifying the ownership of the account.