Difference between revisions of "Voicemail with VoIP"

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(Can I obtain some kind of answering service with VOIP?)
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==Can I obtain some kind of answering service with VoIP?==
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There is a voice-mail service that can be activated at the softswitch level for your SIP. This is activated by default.
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You can setup voice-mail to divert calls to your voice mail box if your VoIP is not registered or if you don't answer to a call. You can also set a desired email address to receive your voice-mail attachment via email.
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==How do I access voice-mail?==
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(To activate/deactivate this option will take 24hours)
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You can dial 121 from your VoIP phone to access your voice mail box and listen to the messages left
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You can also record your unavailable or busy message after dialing 121.
  
you can setup voicemail to divert calls to your voicemail box if your voip is not registered or if you doesn't answer to a call.
 
  
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'''Record Unavailable message'''
  
you can set a desired email address to receive your voicemail attachment via email.
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1.Dial 121
  
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2.Press 0 for mailbox options
  
You can dial 121 from your voip phone to access your voicemail box and listen to the messages left
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3.Press 1 to record your Unavailable Message
  
  
you can also record your unavailable or busy message after dialing 121.
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'''Record Busy message'''
  
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1.Dial 121
  
Record Unavailable message
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2.Press 0 for mailbox options
  
1. Dial 121
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3.Press 2 to record your Busy Message
2. Press 0 for mailbox options
 
3. Press 1 to record your Unavailable Message
 
  
Record Busy message
 
  
1. Dial 121
 
2. Press 0 for mailbox options
 
3. Press 2 to record your Busy Message
 
  
Record Your name
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'''Record Your name'''
 
 
Press 3 in the mailbox option to record your name
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Press 3 in the mailbox option to record your name
  
Record Temporary Greeting Message
 
  
Press 4 in the mailbox option to record your Greeting message.
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'''Record Temporary Greeting Message'''
  
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Press 4 in the mailbox option to record your Greeting message.
  
You can enable and disable voicemail feature via your VOIP phone.
 
  
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You can enable and disable voice-mail feature via your VoIP phone.
  
To Activate voicemail
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* To Activate voice-mail - Dial 0121
Dial 0121
 
  
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* To Deactivate voice-mail - Dial 0120
  
To Deactivate voicemail
 
Dial 0120
 
  
  
==Can I obtain some kind of answering service with VoIP?==
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==What are the charges to deposit & retrieve voice-mail?==
  
There is a voicemail service that can be activated at the softswitch level for your SIP. This is activated by default.
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Voice-mail with VoIP are free of charge.  
  
==How do I access voicemail?==
 
  
Dial 121. You can retrieve messages and set up your personal greeting. (To activate/deactivate this option will take 24hours)
 
  
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==How long are voice mail messages kept on the server?==
  
==What are the charges to deposit & retrieve voicemail?==
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Voice mail messages are only kept on the server for one week only, after that they are then discarded.
  
They are free of charge.
 
  
  
==How long are voice mail messages kept on the server?==
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==Is there a limit to how much voice-mail can be kept?==
  
Voice mail message are only kept on the server for one week only, after that they are then discarded.
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The limit for voice-mail is 100 messages per mailbox which means 100 per exetel VoIP DID
  
==Is there a limit to how much voicemail can be kept?==
 
  
There are no limits, keeping in mind after one week they will be discarded.
 
  
==I have a DIDless VoIP service. Can people calling me leave a voicemail message?==
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==I have a DIDless VoIP service. Can people calling me leave a voice-mail message?==
  
No calls can be received on a DIDless service, therefore voicemail is not required.
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No calls can be received on a DIDless service, therefore voice-mail is not required.
  
 
You can only use the DIDless service for outgoing calls.  
 
You can only use the DIDless service for outgoing calls.  
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[[Category:VoIP]]
 
[[Category:VoIP]]

Revision as of 11:17, 19 October 2011

VoIP > Voicemail with VoIP


Can I obtain some kind of answering service with VoIP?

There is a voice-mail service that can be activated at the softswitch level for your SIP. This is activated by default.

You can setup voice-mail to divert calls to your voice mail box if your VoIP is not registered or if you don't answer to a call. You can also set a desired email address to receive your voice-mail attachment via email.


How do I access voice-mail?

(To activate/deactivate this option will take 24hours) 

You can dial 121 from your VoIP phone to access your voice mail box and listen to the messages left

You can also record your unavailable or busy message after dialing 121.


Record Unavailable message

1.Dial 121

2.Press 0 for mailbox options

3.Press 1 to record your Unavailable Message


Record Busy message

1.Dial 121

2.Press 0 for mailbox options

3.Press 2 to record your Busy Message


Record Your name

Press 3 in the mailbox option to record your name


Record Temporary Greeting Message

Press 4 in the mailbox option to record your Greeting message.


You can enable and disable voice-mail feature via your VoIP phone.

  • To Activate voice-mail - Dial 0121
  • To Deactivate voice-mail - Dial 0120


What are the charges to deposit & retrieve voice-mail?

Voice-mail with VoIP are free of charge.


How long are voice mail messages kept on the server?

Voice mail messages are only kept on the server for one week only, after that they are then discarded.


Is there a limit to how much voice-mail can be kept?

The limit for voice-mail is 100 messages per mailbox which means 100 per exetel VoIP DID


I have a DIDless VoIP service. Can people calling me leave a voice-mail message?

No calls can be received on a DIDless service, therefore voice-mail is not required.

You can only use the DIDless service for outgoing calls.