Difference between revisions of "Voicemail with VoIP"

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There is a voice-mail service that can be activated at the softswitch level for your SIP. This is activated by default.
 
There is a voice-mail service that can be activated at the softswitch level for your SIP. This is activated by default.
  
You can setup voice-mail to divert calls to your voice mail box if your VoIP is not registered or if you don't answer to a call. You can also set a desired email address to receive your voice-mail attachment via email.
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You can setup voice-mail to divert calls to your voice mail box if your VoIP is not registered or if you don't answer to a call. You can also set a desired email address to receive your voice-mail attachment via email .
  
  

Revision as of 08:50, 9 March 2012

VoIP > Voicemail with VoIP


Can I obtain some kind of answering service with VoIP?

There is a voice-mail service that can be activated at the softswitch level for your SIP. This is activated by default.

You can setup voice-mail to divert calls to your voice mail box if your VoIP is not registered or if you don't answer to a call. You can also set a desired email address to receive your voice-mail attachment via email .


How do I access voice-mail through VoIP?

You can dial 121 from your VoIP phone to access your voice mail box and listen to the messages left

You can also record your unavailable or busy message after dialing 121.


Record Unavailable message

1.Dial 121

2.Press 0 for mailbox options

3.Press 1 to record your Unavailable Message


Record Busy message

1.Dial 121

2.Press 0 for mailbox options

3.Press 2 to record your Busy Message


Record Your name

Press 3 in the mailbox option to record your name


Record Temporary Greeting Message

Press 4 in the mailbox option to record your Greeting message.


You can enable and disable voice-mail feature via your VoIP phone.

  • To Activate voice-mail - Dial 0121
  • To Deactivate voice-mail - Dial 0120


What are the charges to deposit & retrieve voice-mail via VoIP?

Voice-mail with VoIP are free of charge.


How long are voice-mail (via VoIP) messages kept on the server?

Voice mail messages are only kept on the server for one week only, after that they are then discarded.


Is there a limit to how much voice-mail can be kept for VoIP service?

The limit for voice-mail is 100 messages per mailbox which means 100 messages per Exetel VoIP DID


I have a DIDless VoIP service. Can people calling me leave a voice-mail message?

No calls can be received on a DIDless service, therefore voice-mail is not required.

You can only use the DIDless service for outgoing calls.