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From ExeWiki
Welcome to eXe-WIKI.
This is the information pool of eXeTeL products and services. eXe-WIKI is an easy to use, accessible and continuously updated online help ‘tool’ which will save you time by guiding you properly with step by step instructions on many commonly asked questions.
As you can see, the eXe-WIKI has been categorized in to several sections as below for your convenience:
| Support Sources | In here you can find the Sales and Support contact details with the relevant links. Other than that the MODEM Support & Emulators are also available in this section. Email List, Helpdesk, AI Bots and Technical Support information also gathered in this section. |
| Setup Guides | The Email Setup Guides, ADSL MODEM Setup Guides, Changing MODEM encapsulation, VoIP MODEM Setup Guides, HSPA MODEM Setup Guides, eXe-SMS Set up, Wireless (Unwired MODEM)set up guide – (flash), I-phone APN set up are featured in here. |
| Known Issues | This section provides comprehensive information about IP Addresses, Technical Errors and Error Messages. |
| Member Facilities | The stepwise guide about available Member Facilities. |
| FAQ | Informative FAQ given in two different methods for your convenience, as “General” and “Categorized”. |
| Free Services | Enjoy the free services available for eXeTeL customers such as Web mail, Free hosting, Usage meter and Blog space. |
| Provisioning | This section describes the delivery process of eXeTeL products and services. |
| Wired Internet | This contains the sub categorized wired Internet solutions and each section provides more information about pricing, provisioning, troubleshooting, installation issues with general and categorized FAQ. |
| Wireless Internet | The pricing options, troubleshooting, settings, speed test and other information about the HSPA – 3G, the fast 3G network are stated in here. |
| Telephone | The features, pricing options, troubleshooting and other information about eXeTeL telephone service are available in this section. |
| VoIP | Everything about eXeTeL VoIP services featured in here. |
| Mobile | Detailed description about the eXeTeL mobile services including the troubleshooting, roaming, pricing, MMS, SMS & Voice mail. |
| Web SMS | eXe – SMS application information and subscription details. |
| Hosting | DNS, Web, Email Hosting and Domain name Registration for Free and Paid hosting. |
| Details regarding the Email to Fax, Email to SMS facilities. | |
| Billing | Billing options, procedures for all the eXeTeL products and services are mentioned in here. |
You can always contribute to improve the existing content of the official eXeTeL wiki by emailing us. This has been created for both users who are looking for quick solution for a certain issue and users who are seeking more information related to their search subject. However, if you are unable to find the exact solution for your question please try our AI Bot by clicking http://calliope.exetel.com.au/
eXeTeL Web site - http://exetel.com.au/
eXeTeL Forum - http://forum.exetel.com.au/
Please email exewiki@exetel.com.au if you wish to add content, do any changes to the existing content or have any suggestions to improve eXeWIKI.
