Difference between revisions of "Complaint Case Studies"
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== Privately owned and maintained equipment and premises == | == Privately owned and maintained equipment and premises == | ||
| − | Case Study 1: '''ADSL2 & Back to Base Alarm system interference''' | + | Case Study 1: [[ADSL2 (Powertel) CPE - Back to Base Alarm|'''ADSL2 & Back to Base Alarm system interference''']] |
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| − | Information 1: '''Cabling beyond first socket or main distribution frame''' | + | Case Study 2: [[Adequate ADSL2 Line Filters - A Warning Story|'''Adequate ADSL2 Line Filters - A Warning Story''']] |
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| + | Information 1: [[Cabling beyond first socket or main distribution frame|'''Cabling beyond first socket or main distribution frame''']] | ||
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| + | Information 2: [[Customer premises equipment|'''Customer premises equipment also known as 'CPE'''']] | ||
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== Early Cancellation Fee == | == Early Cancellation Fee == | ||
| − | Case Study 1: '''ADSL1 $100 Early Cancellation Fee''' | + | Case Study 1:[[Cancellation Fee| '''ADSL1 $100 Early Cancellation Fee''']] |
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== Prices for new users == | == Prices for new users == | ||
| − | Case Study 1: '''DSL1 Line Activation Fee - No Special Offer''' | + | Case Study 1: [[DSL Line Activation Fee - No Special Offer|'''DSL1 Line Activation Fee - No Special Offer''']] |
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== DSL application is rejected on technical grounds == | == DSL application is rejected on technical grounds == | ||
| − | Case Study 1: ''' | + | Case Study 1:[[ADSL1 Application Rejected - transmission loss too high| '''ADSL1 Application Rejected - transmission loss too high''']] |
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| + | ==ADSL 1 Case Studies== | ||
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| + | Case Study 1:[[No Auth|'''No Auth''']] | ||
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| + | Case Study 2:[[Slow Speeds|'''Slow Speeds''']] | ||
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| + | == Naked ADSL 2 Case Studies== | ||
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| + | Case Study 1: [[Connection Activated However Cabling Incomplete|'''Connection Activated However Cabling Incomplete''']] | ||
Latest revision as of 10:42, 22 September 2011
Contents
Privately owned and maintained equipment and premises
Case Study 1: ADSL2 & Back to Base Alarm system interference
Case Study 2: Adequate ADSL2 Line Filters - A Warning Story
Information 1: Cabling beyond first socket or main distribution frame
Information 2: Customer premises equipment also known as 'CPE'
Early Cancellation Fee
Case Study 1: ADSL1 $100 Early Cancellation Fee
Prices for new users
Case Study 1: DSL1 Line Activation Fee - No Special Offer
DSL application is rejected on technical grounds
Case Study 1: ADSL1 Application Rejected - transmission loss too high
ADSL 1 Case Studies
Case Study 1:No Auth
Case Study 2:Slow Speeds
Naked ADSL 2 Case Studies
Case Study 1: Connection Activated However Cabling Incomplete
